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Ironclad SaaS Security for Cloud-Forward Enterprises

Ironclad SaaS Security for Cloud-Forward Enterprises

The 2015 Anthem data breach was the result of...

The Key Benefits of Using Social Media for Business

The Key Benefits of Using Social Media for Business

Worldwide, there are more than 2.6 billion social media...

Gartner IT Sourcing, Procurement, Vendor and Asset Management Summit 2018, September 5 – 7, in Orlando, FL

Gartner IT Sourcing, Procurement, Vendor and Asset Management Summit 2018, September 5 – 7, in Orlando, FL

Register with code GARTITB and save $350 off the...

Infographic: The Three Pillars of Digital Identity: Trust, Consent, Knowledge

Infographic: The Three Pillars of Digital Identity: Trust, Consent, Knowledge

8,434 adults were surveyed to gauge consumer awareness of...

FICO Scales with Oracle Cloud

FICO Scales with Oracle Cloud

Doug Clare, Vice President at FICO, describes how Oracle...

10 CRM Lessons from 2010

November 22, 2010 No Comments

Having a more sophisticated approach to Customer Relationship Management (CRM) is fundamental to a businesses’ sustainability and progress. It not only prioritises the importance of the end-user in the supply chain; it ensures complete visibility and control of the management processes needed to address customers’ needs efficiently and accurately. Paul Elswood, MD, CDC Software UK & Ireland describes his top 10 CRM lessons which have been learnt from 2010 and how to move forward in 2011.

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