2011 Trends Report: Customer Relationship ManagementNovember 16, 2011 No Comments
Effectively and efficiently managing customer relationships is job No. 1 in most businesses. Are you ready for the coming changes in the Customer Relationship Management (CRM) landscape? What trends should be on your radar in the next 12 months?
In this report, Focus Experts share their 2011 predictions for CRM.Featured White Papers, SOCIAL BUSINESS