Inside the Briefcase

The 5 Most Common Application Bottlenecks

The 5 Most Common Application Bottlenecks

Application bottlenecks can lead an otherwise functional computer or...

How Machine Learning Helps Improve the Security Industry

How Machine Learning Helps Improve the Security Industry

We’ve been moving more and more towards computerized processes...

Transformation on a Global Scale

Transformation on a Global Scale

Necessity may be the mother of invention, but it’s...

IT Briefcase Exclusive Interview: As Container Adoption Swells, So Do Security Concerns

IT Briefcase Exclusive Interview: As Container Adoption Swells, So Do Security Concerns

Fei Huang, NeuVector
In this Fresh Ink interview segment,...

6 Marketing Strategies for Your Small Business

6 Marketing Strategies for Your Small Business

One of the main problems facing small businesses is...

7 Tips to Overcoming CRM Obstacles

November 30, 2010 No Comments
Last week we looked at the challenges that the CRM industry had addressed to establish itself as a $10bn industry, demonstrating the people, processes and technology obstacles that had been overcome.
 
But to suggest that it’s all plain sailing these days would of course be grossly inaccurate. Today, a myriad of issues still blight CRM projects – some of which are much the same as when organisations began to implement CRM a decade or so ago, and some of which are newer problems.
Read More…
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