Inside the Briefcase
Appian Helped Nokia Siemens Networks in BPM Excellence
December 20, 2010 No CommentsSOURCE: Appian
Appian, the global innovator in enterprise and on-demand business process management (BPM) technology, today announced that Appian customer Nokia Siemens Networks (NSN) has won the Global Awards for Excellence in BPM and Workflow 2010. NSN was recognized in the Middle East/Africa region for a global BPM program delivering millions of dollars in return on investment annually.
The Global Awards for Excellence in BPM and Workflow 2010, now in its 17th year, is managed by Future Strategies Inc. and co-sponsored by the Workflow Management Coalition (WfMC) and BPM.com. These prestigious awards recognize user organizations that have demonstrably excelled in implementing innovative business process solutions to meet strategic business objectives.
“We are honored to be recognized for the success of our BPM initiative,” said Nick Deacon, Global Head of BPM at Nokia Siemens Networks. “Using the Appian platform we have increased visibility and control across all core operations and delivered substantial business value.”
Utilizing the Appian BPM Suite, NSN has deployed a sophisticated, pan-organizational BPM program driven by one of the most mature Center of Excellence organizations in the BPM industry. The Appian platform has been leveraged to provide a multitude of applications, delivering process automation, process governance and consistency to the fundamental areas of NSN’s business, from its Business Solutions & Operations to its Managed Services and its Global Network Implementation Centers.
Appian customer UPS was also selected as an award Finalist in the North America region for a BPM program that has improved operational efficiencies, enhanced customer service excellence, and generated significant cost-savings.
Matthew Calkins, President and CEO of Appian, said, “Appian’s BPM software transforms organizations by allowing everyone to participate in process improvement. Through a simple and seamless user experience, social technology collaboration and comprehensive features we deliver rapid and profound business value to customers like NSN and UPS.”
About Appian
Appian is the global innovator in enterprise and on-demand business process management (BPM). Appian provides the fastest way to deploy robust processes, collapsing time to value for new process initiatives. Businesses and governments worldwide use Appian to accelerate process improvement and drive business performance. Appian empowers more than 2.5 million users from large Fortune 100 companies, to the mid-market and small businesses worldwide. Appian is headquartered in the Washington, D.C. region, with professional services and partners around the globe. For more information, visit www.appian.com.
