BICS Boosts Big Data Processing Power and User Satisfaction with QlikView and TeradataOctober 25, 2013 No Comments
Radnor, PA – October 22, 2013 – QlikTech, (NASDAQ: QLIK), a leader in user-driven Business Intelligence (BI), today announced that BICS (Belgacom International Carrier Services) is using QlikView with the Teradata Data Warehouse Appliance from Teradata (NYSE: TDC) to analyze more than a terabyte of data each day providing customers with full visibility into their user roaming traffic across 2G/3G/4G networks.
As a strategic partner for more than 400 Mobile Operators worldwide, BICS needed a way for customers to monitor, trace, and troubleshoot network issues while allowing them to track specific subscribers and pull business and network intelligence reports in near real time. To do this, BICS phased out its existing Oracle solution which could not sustain the increased amount of data, merged all relevant data sources into a common data warehouse, and implemented a new solution based on QlikView and Teradata. The new Mobile Service Management Platform processes more than one billion records per day and allows users to query the Teradata data warehouse faster and more effectively.
BICS launched the service to its customers under the name ‘SMART Webvision’. It is unique as it is offering operators a complete and near real-time view on their roaming business enabling them to fine-tune their roaming strategy.
“In our industry instant access to data is paramount and our mobile operator customers must have complete visibility into their network usage at all times,” said Stefaan Paridaens, DWH Manager at BICS. “The new Mobile Service Management Platform transforms the way users access data providing them with the speed of thought analysis from QlikView coupled with the performance and scalability of the Teradata enterprise data warehouse.”
Since the implementation of Mobile Service Management Platform user satisfaction within BICS internal operations has increased significantly due to increased access to data, near real-time processing capabilities, and faster query response times. Additionally, the displacement of legacy Oracle and BusinessObjects tools with QlikView has helped BICS lower total cost of ownership for its advanced BI and visualization projects.
“Our partnership with Teradata helps us take customers’ big data experience to the next level and BICS’ big data platform shows just how powerful that can be for end users,” said Anthony Deighton, CTO and SVP of Products at QlikTech. “By using QlikView with Teradata’s highly scalable architecture to tap into large data sets, users will gain high performance access without complicated data extracts or data silos. Plus, they maintain all the associative search capabilities of QlikView as well as the ability to explore information freely without being confined to a limited data set or a defined path of questions.”
BICS’ Mobile Service Management Platform has been selected as a finalist for the 2013 Teradata Epic Awards. For more information please visit: http://teradataepicawards.com/. Attendees at the Teradata PARTNERS User Group Conference & Expo, October 20-24, 2013 in Dallas, Texas can learn more at QlikTech at booth #500.
BICS delivers best-in-class international wholesale solutions to any communication service provider worldwide. Through its Mosaic portfolio, a comprehensive, flexible and innovative suite of solutions designed to be used individually, or collectively, BICS meets the existing and future requirements of the global telecoms industry. Our passionate and creative teams located in Brussels, Bern, Cape Town, Dubai, Singapore, New York, Accra and Nairobi continuously strive to provide our customers with the highest levels of quality, reliability and interoperability enabling them to maximize their end-user value. With our successful consolidation strategy, and a continuing focus on technological advancement and innovation, we have achieved a world-leading position in the international Voice and Mobile Data markets. For more information, please visit: www.bics.com
QlikTech (NASDAQ: QLIK) reveals meaning in data so people can act on it. The QlikView Business Discovery software platform and Qlik Customer Success Framework provide the people, technology and services to help organizations progressively optimize how they use data as a strategic resource. QlikView uses Natural AnalyticsTM to support the way our human curiosity naturally searches and processes information, revealing insights and enabling decisions in the process. From small businesses to the largest global enterprises, QlikView gives users the immediate insights they need and IT professionals the enterprise manageability and governance they require. Headquartered in Radnor, Pennsylvania, QlikTech has offices around the world serving approximately 29,000 customers in over 100 countries.