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IT Briefcase Exclusive Interview: Keeping Your (Manufacturing) Head in the Clouds

IT Briefcase Exclusive Interview: Keeping Your (Manufacturing) Head in the Clouds

with Srivats Ramaswami, 42Q
In this interview, Srivats Ramaswami,...

IT Briefcase Exclusive Interview: New Solutions Keeping Enterprise Business Ahead of the Game

IT Briefcase Exclusive Interview: New Solutions Keeping Enterprise Business Ahead of the Game

with Sander Barens, Expereo
In this interview, Sander Barens...

IT Briefcase Exclusive Interview: The Tipping Point – When Things Changed for Cloud Computing

IT Briefcase Exclusive Interview: The Tipping Point – When Things Changed for Cloud Computing

with Shawn Moore, Solodev
In this interview, Shawn Moore,...

Driving Better Outcomes through Workforce Analytics Webcast

Driving Better Outcomes through Workforce Analytics Webcast

Find out what’s really going on in your business...

Legacy Modernization: Look to the Cloud and Open Systems

Legacy Modernization: Look to the Cloud and Open Systems

On the surface, mainframe architecture seems relatively simple: A...

Cloud CRM May Still be Your Father’s CRM

August 15, 2011 No Comments

We’ve all heard the expression, “New day, same old stuff,” or some variation thereof. In some ways that statement can be applied to CRM, or so says one marketing writer.

While acknowledging that “CRM has evolved extensively” over the last few decades, Nick Balletta, in his MarketingTool blog on Tuesday for Media Post, documented the course CRM has followed over the years he has been using it and, in spite of cloud CRM, has found that much of what he experienced with CRM (although it wasn’t called that then) remains the same today as it was years ago. 

Click here to read more of Linda Dobel’s blog post

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