Inside the Briefcase
Controlling Untamed Process: Enterprise Content Management, BPM, Dynamic Case Management
August 30, 2011 No CommentsSOURCE: CMSWire
It seems the problems around the management of unstructured data multiply at the same rate as the content that causes them. One of those problems is what a recent paper from Forrester describes as “untamed processes,” and suggests taking the big stick of dynamic case management to get them under control.
As might be expected, untamed processes proliferate in all enterprises despite the best efforts of IT departments that have deployed business process management software.
