Inside the Briefcase

The 5 Most Common Application Bottlenecks

The 5 Most Common Application Bottlenecks

Application bottlenecks can lead an otherwise functional computer or...

How Machine Learning Helps Improve the Security Industry

How Machine Learning Helps Improve the Security Industry

We’ve been moving more and more towards computerized processes...

Transformation on a Global Scale

Transformation on a Global Scale

Necessity may be the mother of invention, but it’s...

IT Briefcase Exclusive Interview: As Container Adoption Swells, So Do Security Concerns

IT Briefcase Exclusive Interview: As Container Adoption Swells, So Do Security Concerns

Fei Huang, NeuVector
In this Fresh Ink interview segment,...

6 Marketing Strategies for Your Small Business

6 Marketing Strategies for Your Small Business

One of the main problems facing small businesses is...

CRM in 2012: Big Changes in the Wind

January 9, 2012 No Comments

SOURCE: CRM Buyer

The CRM world is entering a new age of visibility and discoverability of information, said Salesforce.com VP Peter Coffee. “The ease with which customers can find one another to find opinions of products or research competitive pricing has been squared and cubed over the last few years. The old bases of competition, such as price, are not sustainable as the [social] community grows.”

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