Inside the Briefcase

Ironclad SaaS Security for Cloud-Forward Enterprises

Ironclad SaaS Security for Cloud-Forward Enterprises

The 2015 Anthem data breach was the result of...

The Key Benefits of Using Social Media for Business

The Key Benefits of Using Social Media for Business

Worldwide, there are more than 2.6 billion social media...

Infographic: The Three Pillars of Digital Identity: Trust, Consent, Knowledge

Infographic: The Three Pillars of Digital Identity: Trust, Consent, Knowledge

8,434 adults were surveyed to gauge consumer awareness of...

FICO Scales with Oracle Cloud

FICO Scales with Oracle Cloud

Doug Clare, Vice President at FICO, describes how Oracle...

Is Your Enterprise IT the Best It Can Be?

Is Your Enterprise IT the Best It Can Be?

Enterprise IT is a driver of the global economy....

CRM market report: the march of the cloud

October 18, 2010 No Comments

Could customer service be the killer business app for cloud infrastructure?

Customer relationship management (CRM) has weathered the credit crunch better than many other enterprise software applications over the last two years, according to Gartner. A recent European survey of 302 European business and IT professionals conducted by the analyst firm predicts European CRM software sales in 2010 will increase 0.7 per cent, year on year.

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CLOUD COMPUTING, SOCIAL BUSINESS

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