Inside the Briefcase

FICO Scales with Oracle Cloud

FICO Scales with Oracle Cloud

Doug Clare, Vice President at FICO, describes how Oracle...

Is Your Enterprise IT the Best It Can Be?

Is Your Enterprise IT the Best It Can Be?

Enterprise IT is a driver of the global economy....

The IoT Imperative for Consumer Industries

The IoT Imperative for Consumer Industries

This IDC white paper examines current and future...

How to align your visual brand guidelines and create consistently on-brand content

How to align your visual brand guidelines and create consistently on-brand content

In this ebook, we’ll explore the various themes leading...

Your B2B Content Strategy in 2017: How To Think Like A Movie Studio + 6 Other Tactics

Your B2B Content Strategy in 2017: How To Think Like A Movie Studio + 6 Other Tactics

Jon Lombardo, Creative Lead, LinkedIn, reveals in this presentation...

Excellence in the Field: Put the Customer First

September 5, 2017 No Comments

This report will highlight the innovative ways top performing service firms and manufacturers engage with their customers while also delivering tangible value. The data points for this report are based on Aberdeen Group’s State of Service research project which explored the impact of data and analytics on helping Chief Service Officers (CSOs) create and deliver value to customers while also ensuring improved worker productivity and resolution.

DOWNLOAD ABERDEEN GROUP REPORT

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DATA and ANALYTICS , Featured White Papers

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