How to get smarter about CRM security

May 16, 2011 No Comments

If Value Engineering is the identification of different implementation strategies to achieve the business goal, the ultimate in value engineering is to identify requirements that don’t need to be done in the first place. Although security and access control would seem to be a poor candidate for this kind of requirements elimination, in many situations the technical solutions are so clumsy and expensive that there’s almost no ROI.

This can be politically touchy, as nobody wants to be the one to say “no” to risk reduction and compliance. This can be a particularly pointed issue with CRM systems, which tend to be the most politically charged of any Enterprise application. So… don’t say no — instead say “that wont be effective.”

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