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How to align your visual brand guidelines and create consistently on-brand content

In this ebook, we’ll explore the various themes leading...

Your B2B Content Strategy in 2017: How To Think Like A Movie Studio + 6 Other Tactics

Your B2B Content Strategy in 2017: How To Think Like A Movie Studio + 6 Other Tactics

Jon Lombardo, Creative Lead, LinkedIn, reveals in this presentation...

2017 State of Technology Training

2017 State of Technology Training

Pluralsight recently completed an in-depth survey of 300 enterprises...

IT Briefcase Exclusive Interview: Keeping Your (Manufacturing) Head in the Clouds

IT Briefcase Exclusive Interview: Keeping Your (Manufacturing) Head in the Clouds

with Srivats Ramaswami, 42Q
In this interview, Srivats Ramaswami,...

IT Briefcase Exclusive Interview: New Solutions Keeping Enterprise Business Ahead of the Game

IT Briefcase Exclusive Interview: New Solutions Keeping Enterprise Business Ahead of the Game

with Sander Barens, Expereo
In this interview, Sander Barens...

How To Support Your Customers With Twitter

December 9, 2011 No Comments

20% of Twitter users are seeking customer support! Learn how to quickly integrate Twitter into your support department and optimize your help desk for social media.

Today, customers are engaging with brands through multiple channels including email, voice, online chat, forums, knowledge bases and social networks. In fact, each month almost 20 percent of people who use Twitter are seeking customer support from a business. Download this white paper to learn how to quickly integrate Twitter into your support department, streamline your whole customer service experience and bolster your team’s effectiveness.

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Featured White Papers, SOCIAL BUSINESS

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