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Ironclad SaaS Security for Cloud-Forward Enterprises

Ironclad SaaS Security for Cloud-Forward Enterprises

The 2015 Anthem data breach was the result of...

The Key Benefits of Using Social Media for Business

The Key Benefits of Using Social Media for Business

Worldwide, there are more than 2.6 billion social media...

Gartner IT Sourcing, Procurement, Vendor and Asset Management Summit 2018, September 5 – 7, in Orlando, FL

Gartner IT Sourcing, Procurement, Vendor and Asset Management Summit 2018, September 5 – 7, in Orlando, FL

Register with code GARTITB and save $350 off the...

Infographic: The Three Pillars of Digital Identity: Trust, Consent, Knowledge

Infographic: The Three Pillars of Digital Identity: Trust, Consent, Knowledge

8,434 adults were surveyed to gauge consumer awareness of...

FICO Scales with Oracle Cloud

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IDC ANALYST CONNECTION: The Digital Transformation Imperative for Retail

August 28, 2018 No Comments

Digital technology has forever changed the way consumers engage with all businesses, and in response, the retail industry is undergoing a monumental shift toward offering customer-centric, personalized, digitally/physically converged experiences in the stream of life. The shift requires much more than slight alterations to engagement strategies or incremental investments in new process and technology. To remain competitive, retailers must respond to the shift in consumer shopping and buying patterns by taking advantage of the opportunities digital technology offers to reinvent the customer relationship.

The following questions were posed by CenturyLink to Robert Eastman, research manager of IDC Retail Insights, on behalf of CenturyLink’s customers.

DOWNLOAD IDC Analyst Connection Q&A

 

 IDC ANALYST CONNECTION: The Digital Transformation Imperative for Retail

Robert Eastman, research manager of IDC Retail Insights

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