IDC Finds the Compliance and Business Process Management Act Drives Growth for the APEJ Content Management Software MarketAugust 16, 2011 No Comments
Singapore and Hong Kong, August 12, 2011 – The content management (CM) software market in the Asia/Pacific excluding Japan (APEJ) region grew by 11% year-on-year to reach US$125 million in the second half of 2010, according to the latest IDC Asia/Pacific Semiannual Content Management Applications Tracker. Australia, Korea, India and Singapore made up 75% of the total revenue for CM market in the region.
“Compliance and automation of document- and paper-intensive business processes, and streamlining these processes using business process management (BPM) in tandem with content management and capture solutions continue to fuel the growth for content management software in the region. Improving information workers’ productivity, and increasing demand to engage customers via online channels to build brand loyalty and increase conversion rates, are also key growth drivers. Emerging technologies like case management, content analytics and social content will also ensure a healthy growth for CM in the coming year,” says Ridhi Sawhney, Senior Market Analyst for IDC’s Asia/Pacific Content Management Software Research.APPLICATION INTEGRATION, News, SOCIAL BUSINESS