Inside the Briefcase

2016 APM Reference Guide: Application Performance Monitoring

2016 APM Reference Guide: Application Performance Monitoring

IT Briefcase Analyst Report
This product guide allows you to...

IT Briefcase Exclusive Interview: Top IoT Trends and Predictions for Organizations in 2016

IT Briefcase Exclusive Interview: Top IoT Trends and Predictions for Organizations in 2016

with Mike Martin, nfrastructure
In this interview, Mike Martin,...

Unleash the Power of Global Content

Unleash the Power of Global Content

globeYour business depends on pushing accurate and dynamic content...

Clicking Away Your Right to Privacy

Clicking Away Your Right to Privacy

Before using any standard Internet service provider for e-mail...

Top Questions to Ask Before Implementing VoIP

Top Questions to Ask Before Implementing VoIP

Thinking about a move away from traditional phone lines...

Integrating CRM Processes and Support in the Cloud

November 11, 2010 No Comments

Raju Vegesna, product evangelist at Zoho, took us on a tour of the new product that has been tested on Zoho’s own support system for the last three months. Starting up, users can create multiple support portals for different product lines or departments — or however their company structure is built — and import clients from Zoho CRM.

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CLOUD COMPUTING, SOCIAL BUSINESS

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