Integration Cited as Key to ERP-CRM Harmony

January 20, 2012 No Comments

SOURCE: TechMATCH PRO

As most companies have discovered, enterprise resource planning (ERP) software is not the end-all-be-all of business technology. Often pitched as a single, holistic system of record, ERP software is rarely that in practice. Businesses that manage to create a well-oiled IT infrastructure based on ERP must first master the high art of integration, lashing together an array of software systems—from ERP to CRM to business intelligence.

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