Is it time to start thinking ECM-as-a-Service?

February 2, 2011 No Comments

One of my predictions for 2011 is that the new opposing forces in enterprise content management are self-service and gate-keeper vendor models. Enterprises ready to adopt content management tools today have vendor and architectural choices very different from those of the last decade. More choice means buyers can select a vendor not only for product functionality, but by how those vendors engage customers and generate revenue.

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