Inside the Briefcase

Ironclad SaaS Security for Cloud-Forward Enterprises

Ironclad SaaS Security for Cloud-Forward Enterprises

The 2015 Anthem data breach was the result of...

The Key Benefits of Using Social Media for Business

The Key Benefits of Using Social Media for Business

Worldwide, there are more than 2.6 billion social media...

Gartner IT Sourcing, Procurement, Vendor and Asset Management Summit 2018, September 5 – 7, in Orlando, FL

Gartner IT Sourcing, Procurement, Vendor and Asset Management Summit 2018, September 5 – 7, in Orlando, FL

Register with code GARTITB and save $350 off the...

Infographic: The Three Pillars of Digital Identity: Trust, Consent, Knowledge

Infographic: The Three Pillars of Digital Identity: Trust, Consent, Knowledge

8,434 adults were surveyed to gauge consumer awareness of...

FICO Scales with Oracle Cloud

FICO Scales with Oracle Cloud

Doug Clare, Vice President at FICO, describes how Oracle...

Microsoft Dynamics CRM Pushes Social Productivity

October 25, 2011 No Comments

SOURCE: InformationWeek

Microsoft’s latest Dynamics CRM update focuses on the online version of the customer relationship management software, social software features, and integration with Office 365.

The Dynamics CRM 2011 November service update, released Tuesday, adds activity feeds and configurable notifications; microblogging so users can post status updates and carry on conversations; automated activity updates for events like the closing of a deal; and mobile activity feeds to Windows 7 phones. Seth Patton, senior director of marketing for Dynamics CRM, said Microsoft will press the advantage it gets from controlling many of the other productivity tools workers use–for example, by letting users monitor activity feeds from within Outlook.

Read more…

SOCIAL BUSINESS

Leave a Reply

(required)

(required)


ADVERTISEMENT

Gartner