Microsoft Releases CRM Services in the Cloud

January 21, 2011 No Comments

Microsoft CEO Steve Ballmer announced commercial availability of the company’s next generation customer relationship management (CRM) cloud services offering yesterday, and plans to launch customer-premises and partner-hosted editions of the package on Thursday.

Never before has Microsoft made one of its online services available to customers in the cloud — i.e., hosted in Microsoft’s data centers — prior to its availability as customer-premise or third-party hosted offerings.

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