Inside the Briefcase

How to Transform Your Website into a Lead Generating Machine

How to Transform Your Website into a Lead Generating Machine

Responsive customer service has become of special importance, as...

Ironclad SaaS Security for Cloud-Forward Enterprises

Ironclad SaaS Security for Cloud-Forward Enterprises

The 2015 Anthem data breach was the result of...

The Key Benefits of Using Social Media for Business

The Key Benefits of Using Social Media for Business

Worldwide, there are more than 2.6 billion social media...

Forrester’s 2019 Predictions: The year transformation goes pragmatic

Forrester’s 2019 Predictions: The year transformation goes pragmatic

2019 represents a year when strategic ambitions will translate...

Infographic: The Three Pillars of Digital Identity: Trust, Consent, Knowledge

Infographic: The Three Pillars of Digital Identity: Trust, Consent, Knowledge

8,434 adults were surveyed to gauge consumer awareness of...

Microsoft Releases CRM Services in the Cloud

January 21, 2011 No Comments

Microsoft CEO Steve Ballmer announced commercial availability of the company’s next generation customer relationship management (CRM) cloud services offering yesterday, and plans to launch customer-premises and partner-hosted editions of the package on Thursday.

Never before has Microsoft made one of its online services available to customers in the cloud — i.e., hosted in Microsoft’s data centers — prior to its availability as customer-premise or third-party hosted offerings.

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