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Ironclad SaaS Security for Cloud-Forward Enterprises

Ironclad SaaS Security for Cloud-Forward Enterprises

The 2015 Anthem data breach was the result of...

The Key Benefits of Using Social Media for Business

The Key Benefits of Using Social Media for Business

Worldwide, there are more than 2.6 billion social media...

Gartner IT Sourcing, Procurement, Vendor and Asset Management Summit 2018, September 5 – 7, in Orlando, FL

Gartner IT Sourcing, Procurement, Vendor and Asset Management Summit 2018, September 5 – 7, in Orlando, FL

Register with code GARTITB and save $350 off the...

Infographic: The Three Pillars of Digital Identity: Trust, Consent, Knowledge

Infographic: The Three Pillars of Digital Identity: Trust, Consent, Knowledge

8,434 adults were surveyed to gauge consumer awareness of...

FICO Scales with Oracle Cloud

FICO Scales with Oracle Cloud

Doug Clare, Vice President at FICO, describes how Oracle...

New Survey Shows Significant Revenue Opportunities From Improved Customer Service for Financial Services Firms

October 19, 2010 No Comments

Pegasystems Inc., the leader in Business Process Management (BPM) software solutions and a leading provider of customer relationship management (CRM) solutions, today unveiled survey results that underscore the growing importance of customer service in corporate banking. The findings, part of a joint survey conducted by Finextra Research and Pegasystems polling banks and corporations, show a significant market shift.

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CLOUD COMPUTING, SOCIAL BUSINESS

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