Inside the Briefcase

2016 APM Reference Guide: Application Performance Monitoring

2016 APM Reference Guide: Application Performance Monitoring

IT Briefcase Analyst Report
This product guide allows you to...

IT Briefcase Exclusive Interview: Top IoT Trends and Predictions for Organizations in 2016

IT Briefcase Exclusive Interview: Top IoT Trends and Predictions for Organizations in 2016

with Mike Martin, nfrastructure
In this interview, Mike Martin,...

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Unleash the Power of Global Content

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Clicking Away Your Right to Privacy

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Top Questions to Ask Before Implementing VoIP

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Social Media Success Possible With Data Management Improvements?

July 5, 2011 No Comments

SOURCE:

Data management may have an important role to play for organisations hoping to make the most of social media.

According to Elemental Director Tim Gibbon, it is possible for companies to use the technology to improve various areas of its operations, including sales and customer service.

“It is about being observant and responding to customers within social environments and addressing any questions or enquiries that they may have in a timely and appropriate fashion,” he said.

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