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Driving Better Outcomes through Workforce Analytics Webcast

Driving Better Outcomes through Workforce Analytics Webcast

Find out what’s really going on in your business...

Legacy Modernization: Look to the Cloud and Open Systems

Legacy Modernization: Look to the Cloud and Open Systems

On the surface, mainframe architecture seems relatively simple: A...

Still keeping your hybrid power systems indoors?  It’s time for change.

Still keeping your hybrid power systems indoors? It’s time for change.

Mobile telecommunications network equipment is expected to work without...

As the Network Changes, Engineers Are Embracing the DevOps Model

As the Network Changes, Engineers Are Embracing the DevOps Model

Businesses that have embraced digital transformation with a clear...

The 5 Most Common Application Bottlenecks

The 5 Most Common Application Bottlenecks

Application bottlenecks can lead an otherwise functional computer or...

Social Media Success Possible With Data Management Improvements?

July 5, 2011 No Comments

SOURCE:

Data management may have an important role to play for organisations hoping to make the most of social media.

According to Elemental Director Tim Gibbon, it is possible for companies to use the technology to improve various areas of its operations, including sales and customer service.

“It is about being observant and responding to customers within social environments and addressing any questions or enquiries that they may have in a timely and appropriate fashion,” he said.

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