Inside the Briefcase

Infographic: The Three Pillars of Digital Identity: Trust, Consent, Knowledge

Infographic: The Three Pillars of Digital Identity: Trust, Consent, Knowledge

8,434 adults were surveyed to gauge consumer awareness of...

FICO Scales with Oracle Cloud

FICO Scales with Oracle Cloud

Doug Clare, Vice President at FICO, describes how Oracle...

Is Your Enterprise IT the Best It Can Be?

Is Your Enterprise IT the Best It Can Be?

Enterprise IT is a driver of the global economy....

The IoT Imperative for Consumer Industries

The IoT Imperative for Consumer Industries

This IDC white paper examines current and future...

How to align your visual brand guidelines and create consistently on-brand content

How to align your visual brand guidelines and create consistently on-brand content

In this ebook, we’ll explore the various themes leading...

Standard Processes, Custom Decisions

March 10, 2011 No Comments

I gave a webinar on Smarter ERP with Decision Management and one of the tweets during the presentation – “Standard processes, custom decisions” prompted a few requests for more details. So, here goes.

When I talk to companies about their ERP implementations we often end up discussing the balance between standardization/globalization and flexibility/localization. These companies invested in an ERP system or other enterprise application in part (sometimes in large part) to get a standard system – standard data, standard processes, globally enforced. But when they come to implement it they find that local variations or product-specific exceptions undermine this attempt at standardization. They end up as one company said to me with a “worldwide standard process with hundreds of local exceptions”. This is far from idea as they know have to manage a much more complex process – the actual process has hundreds more elements than the original “simplified” process that was envisioned. This reduces agility, increases risk of errors and problems, reduces the ability of the various groups involved in the process to share and collaborate, and makes it harder to spot opportunities to improve the core process. Plus the process diagram is ugly.

Read More of James Taylor’s Blog

Featured Blogs

Leave a Reply

(required)

(required)


ADVERTISEMENT

Gartner IT Operations

SuperCharge Your Cloud

American CISO

IBC 2018

ITBriefcase Comparison Report







We have updated our Privacy Policy. Click here to preview.