Inside the Briefcase

How to Transform Your Website into a Lead Generating Machine

How to Transform Your Website into a Lead Generating Machine

Responsive customer service has become of special importance, as...

Ironclad SaaS Security for Cloud-Forward Enterprises

Ironclad SaaS Security for Cloud-Forward Enterprises

The 2015 Anthem data breach was the result of...

The Key Benefits of Using Social Media for Business

The Key Benefits of Using Social Media for Business

Worldwide, there are more than 2.6 billion social media...

Forrester’s 2019 Predictions: The year transformation goes pragmatic

Forrester’s 2019 Predictions: The year transformation goes pragmatic

2019 represents a year when strategic ambitions will translate...

Infographic: The Three Pillars of Digital Identity: Trust, Consent, Knowledge

Infographic: The Three Pillars of Digital Identity: Trust, Consent, Knowledge

8,434 adults were surveyed to gauge consumer awareness of...

Successful CRM Pointers

April 22, 2011 No Comments

One of the really simple things we did from the start was an afterthought. While packing up an order, I jotted a brief thank you note on the inside of the boxtop. This tiny human touch has kept customers coming back, and luckily, someone mentioned it in passing in an email, so we know it has an impact. Little things add up to very solid relationships and a core of loyal customers.

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