Inside the Briefcase

Infographic: The Three Pillars of Digital Identity: Trust, Consent, Knowledge

Infographic: The Three Pillars of Digital Identity: Trust, Consent, Knowledge

8,434 adults were surveyed to gauge consumer awareness of...

FICO Scales with Oracle Cloud

FICO Scales with Oracle Cloud

Doug Clare, Vice President at FICO, describes how Oracle...

Is Your Enterprise IT the Best It Can Be?

Is Your Enterprise IT the Best It Can Be?

Enterprise IT is a driver of the global economy....

The IoT Imperative for Consumer Industries

The IoT Imperative for Consumer Industries

This IDC white paper examines current and future...

How to align your visual brand guidelines and create consistently on-brand content

How to align your visual brand guidelines and create consistently on-brand content

In this ebook, we’ll explore the various themes leading...

The Quest for Delivering Meaningful Digital Experiences

September 7, 2017 No Comments

A Closer Look at the Roles of Collaboration, Self-Service and Engagement

In an effort to better understand how businesses are driving social collaboration around content, delivering multi-channel digital experiences and using self-service to further engage with their customers, employees and other constituents, CMSWire conducted a survey of our audience. The results of that survey are reviewed in this white paper.

A few Key findings of the survey include:

    • * The three biggest challenges facing organizations when creating and maintaining their websites aren’t technical. They include: limited people resources (58 percent), having limited budgets (46 percent) and getting approval from decision makers (44 percent).
    • * Fifty-three percent of survey participants noted that colleagues in their business unit would be willing to create websites or apps outside of IT if they just had the right training, while 17 percent are ready to try building sites on their own immediately.

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