Inside the Briefcase

IT Briefcase Exclusive Interview: Keeping Your (Manufacturing) Head in the Clouds

IT Briefcase Exclusive Interview: Keeping Your (Manufacturing) Head in the Clouds

with Srivats Ramaswami, 42Q
In this interview, Srivats Ramaswami,...

IT Briefcase Exclusive Interview: New Solutions Keeping Enterprise Business Ahead of the Game

IT Briefcase Exclusive Interview: New Solutions Keeping Enterprise Business Ahead of the Game

with Sander Barens, Expereo
In this interview, Sander Barens...

IT Briefcase Exclusive Interview: The Tipping Point – When Things Changed for Cloud Computing

IT Briefcase Exclusive Interview: The Tipping Point – When Things Changed for Cloud Computing

with Shawn Moore, Solodev
In this interview, Shawn Moore,...

Driving Better Outcomes through Workforce Analytics Webcast

Driving Better Outcomes through Workforce Analytics Webcast

Find out what’s really going on in your business...

Legacy Modernization: Look to the Cloud and Open Systems

Legacy Modernization: Look to the Cloud and Open Systems

On the surface, mainframe architecture seems relatively simple: A...

The Quest for Delivering Meaningful Digital Experiences

September 7, 2017 No Comments

A Closer Look at the Roles of Collaboration, Self-Service and Engagement

In an effort to better understand how businesses are driving social collaboration around content, delivering multi-channel digital experiences and using self-service to further engage with their customers, employees and other constituents, CMSWire conducted a survey of our audience. The results of that survey are reviewed in this white paper.

A few Key findings of the survey include:

    • * The three biggest challenges facing organizations when creating and maintaining their websites aren’t technical. They include: limited people resources (58 percent), having limited budgets (46 percent) and getting approval from decision makers (44 percent).
    • * Fifty-three percent of survey participants noted that colleagues in their business unit would be willing to create websites or apps outside of IT if they just had the right training, while 17 percent are ready to try building sites on their own immediately.

DOWNLOAD DIGITAL EXPERIENCE WHITE PAPER

 

SelfServiceEngagement1 300x170 The Quest for Delivering Meaningful Digital Experiences

 

 

APPLICATION INTEGRATION, DATA and ANALYTICS , Featured White Papers

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