The Road to Social Business Transformation: 12 Success Factors

January 2, 2013 No Comments

SOURCE: KMWorld

Information technology (IT) is used to plan projects with linear timelines, aligned work streams and key milestone dates. For social business programs, that’s necessary, of course, but it’s not sufficient. The project team must also expect and plan for barriers, delays and the need for new thinking.

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SOCIAL BUSINESS

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