Inside the Briefcase

2016 APM Reference Guide: Application Performance Monitoring

2016 APM Reference Guide: Application Performance Monitoring

IT Briefcase Analyst Report
This product guide allows you to...

IT Briefcase Exclusive Interview: Top IoT Trends and Predictions for Organizations in 2016

IT Briefcase Exclusive Interview: Top IoT Trends and Predictions for Organizations in 2016

with Mike Martin, nfrastructure
In this interview, Mike Martin,...

Unleash the Power of Global Content

Unleash the Power of Global Content

globeYour business depends on pushing accurate and dynamic content...

Clicking Away Your Right to Privacy

Clicking Away Your Right to Privacy

Before using any standard Internet service provider for e-mail...

Top Questions to Ask Before Implementing VoIP

Top Questions to Ask Before Implementing VoIP

Thinking about a move away from traditional phone lines...

The Strange Bedfellows of CRM: How to Connect Your Cloud Data

October 28, 2011 No Comments

SOURCE: ReadWriteWeb

With the announcement by Oracle of their acquisition of RightNow earlier this week, it has brought about some strange bedfellows on how their mutual customers can connect up disparate CRM and other SaaS-based customer support systems. Indeed, at the center of the integration between Oracle and RightNow’s technologies lies a product that is sold by IBM called WebSphere Cast Iron Cloud Integration. Let’s look a bit more closely at what is going on here.

Read more…

CLOUD COMPUTING, SOCIAL BUSINESS

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