The Truth is That They Don’t Care as Long as you Pay

November 30, 2011 No Comments

SOURCE: Talend

After Orlando, Barcelona, and before India, Gartner held their Symposium in Australia last week. A much expected session of Symposium, and many other Gartner events, discusses how to deal with mega-vendors. Brett Winterford from IT News was in the room when Dennis Gaughan presented this session, and came back with some interesting – but not at all surprising – insight into the strategy of IBM, Microsoft, Oracle and SAP, the four mega vendors that rule IT today.

There are so many sound bites in Brett’s article that I wouldn’t know where to start – and my goal is not to plagiarize his article anyway.  Still, I couldn’t resist picking a few, see at the end of this post.

At the end of the day, it comes down to a simple fact: customers are cash cows for the mega-vendors. They don’t care, as long as you pay. They don’t view customers as partners with whom to build strong technology, they view them as account balances in their ledgers.

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