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The ultimate guide to Customer Journey Optimisation

October 17, 2018 No Comments

CJO is the new CRO. As an e-commerce brand in order to keep competing and converting in an increasingly competitive market you need to know your customer journey like the back of your hand – and be an expert at making it relevant and seamless. If you don’t then your competitiors will.

In this guide you’ll get step-by-step pointers on mapping your customer journey, how to optimise it, and examples from brands who are excelling at this. By the end, you’ll see your brand – and hopefully your customer – in a whole new light.

    Download now to learn:

  • • Why conversion rate optimisation (CRO) is dead and the future is customer journey optimisation (CJO).
  • • How to map your customer journey in 5 steps and the brands that have done it successfully.
  • • Where to invest your resources when it comes to optimisation that drives measurable results.

Read the full guide here.

Screen Shot 2018 10 17 at 7.13.31 PM 224x300 The ultimate guide to Customer Journey Optimisation

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