Inside the Briefcase

IT Briefcase Exclusive Interview: Keeping Your (Manufacturing) Head in the Clouds

IT Briefcase Exclusive Interview: Keeping Your (Manufacturing) Head in the Clouds

with Srivats Ramaswami, 42Q
In this interview, Srivats Ramaswami,...

IT Briefcase Exclusive Interview: New Solutions Keeping Enterprise Business Ahead of the Game

IT Briefcase Exclusive Interview: New Solutions Keeping Enterprise Business Ahead of the Game

with Sander Barens, Expereo
In this interview, Sander Barens...

IT Briefcase Exclusive Interview: The Tipping Point – When Things Changed for Cloud Computing

IT Briefcase Exclusive Interview: The Tipping Point – When Things Changed for Cloud Computing

with Shawn Moore, Solodev
In this interview, Shawn Moore,...

Driving Better Outcomes through Workforce Analytics Webcast

Driving Better Outcomes through Workforce Analytics Webcast

Find out what’s really going on in your business...

Legacy Modernization: Look to the Cloud and Open Systems

Legacy Modernization: Look to the Cloud and Open Systems

On the surface, mainframe architecture seems relatively simple: A...

Three Reasons Social CRM Really isn’t All that Complicated

September 28, 2011 No Comments

SOURCE: TMCnet.com

Industry observer Chris Bucholtz recently discussed three reasons why he thinks Social CRM really isn’t as complicated as some are trying to make it out to be, using examples culled from TMC’s recent ITEXPO’s (NewsAlert) co-located Social CRM Expo.

Speaking of the show, Bucholtz said while it’s not big in terms of a physical presence at this telecom-heavy show, “it is significant in the strength of its content — and in the number of times the speakers said simple things that made light bulbs go on over the audience’s heads.”

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SOCIAL BUSINESS

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