Inside the Briefcase

As the Network Changes, Engineers Are Embracing the DevOps Model

As the Network Changes, Engineers Are Embracing the DevOps Model

Businesses that have embraced digital transformation with a clear...

The 5 Most Common Application Bottlenecks

The 5 Most Common Application Bottlenecks

Application bottlenecks can lead an otherwise functional computer or...

How Machine Learning Helps Improve the Security Industry

How Machine Learning Helps Improve the Security Industry

We’ve been moving more and more towards computerized processes...

Transformation on a Global Scale

Transformation on a Global Scale

Necessity may be the mother of invention, but it’s...

IT Briefcase Exclusive Interview: As Container Adoption Swells, So Do Security Concerns

IT Briefcase Exclusive Interview: As Container Adoption Swells, So Do Security Concerns

Fei Huang, NeuVector
In this Fresh Ink interview segment,...

Top 3 Social CRM Lessons

September 16, 2011 No Comments

SOURCE: CRM Buyer

Don’t start inviting people to your Facebook or LinkedIn page or to follow you on Twitter unless you plan on having a real, ongoing presence there. And, for heaven’s sake, don’t invite them to a customer community of your creation if you don’t have a genuine commitment to maintaining and participating in that community. Engaging haphazardly is worse than not engaging in the first place.

Read more…

SOCIAL BUSINESS

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