Inside the Briefcase

Driving Better Outcomes through Workforce Analytics Webcast

Driving Better Outcomes through Workforce Analytics Webcast

Find out what’s really going on in your business...

Legacy Modernization: Look to the Cloud and Open Systems

Legacy Modernization: Look to the Cloud and Open Systems

On the surface, mainframe architecture seems relatively simple: A...

Still keeping your hybrid power systems indoors?  It’s time for change.

Still keeping your hybrid power systems indoors? It’s time for change.

Mobile telecommunications network equipment is expected to work without...

As the Network Changes, Engineers Are Embracing the DevOps Model

As the Network Changes, Engineers Are Embracing the DevOps Model

Businesses that have embraced digital transformation with a clear...

The 5 Most Common Application Bottlenecks

The 5 Most Common Application Bottlenecks

Application bottlenecks can lead an otherwise functional computer or...

Top 3 Social CRM Lessons

September 16, 2011 No Comments

SOURCE: CRM Buyer

Don’t start inviting people to your Facebook or LinkedIn page or to follow you on Twitter unless you plan on having a real, ongoing presence there. And, for heaven’s sake, don’t invite them to a customer community of your creation if you don’t have a genuine commitment to maintaining and participating in that community. Engaging haphazardly is worse than not engaging in the first place.

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SOCIAL BUSINESS

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