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Gartner IT Sourcing, Procurement, Vendor and Asset Management Summit 2018, September 5 – 7, in Orlando, FL

Gartner IT Sourcing, Procurement, Vendor and Asset Management Summit 2018, September 5 – 7, in Orlando, FL

Register with code GARTITB and save $350 off the...

Infographic: The Three Pillars of Digital Identity: Trust, Consent, Knowledge

Infographic: The Three Pillars of Digital Identity: Trust, Consent, Knowledge

8,434 adults were surveyed to gauge consumer awareness of...

FICO Scales with Oracle Cloud

FICO Scales with Oracle Cloud

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Is Your Enterprise IT the Best It Can Be?

Is Your Enterprise IT the Best It Can Be?

Enterprise IT is a driver of the global economy....

The IoT Imperative for Consumer Industries

The IoT Imperative for Consumer Industries

This IDC white paper examines current and future...

Top Trends in Telephony for 2011 and Beyond

January 3, 2012 No Comments

From the first pair of tin cans strung together to the smartphone in almost every urbanite’s pocket, no technology has been as radically transformed as the telephone. Modern businesses’ reliance on telephony has only grown with each new innovation, and the trends that are shaping telephony in 2011 are likely to become equally necessary to a company’s operations. This year, telephony stopped being a separate solution for some companies and, in the near future, is likely to be part of a larger communications and collaboration strategy for more and more organizations. This is enabled by Internet Protocol (IP)-based systems, and a general commodification of telephony services, and ongoing adoption of Unified Communications (UC).

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