Turning CRM into Entity Optimization that Supports Enterprise Profit Optimization

December 9, 2010 No Comments

CRM can no longer function as just a database of customer names and contact information. CRM must assume a new much more central role in profit optimization across the entire enterprise. This article describes what a new CRM should do, some of the steps that need to be taken and how this new CRM should be utilized.

Read More…

SOCIAL BUSINESS

Leave a Reply

(required)

(required)


ADVERTISEMENT

UC Expo" width="250" height="250" alt="UC Expo">

SSOW

sptechcon

ITBriefcase Comparison Report