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Infographic: The Three Pillars of Digital Identity: Trust, Consent, Knowledge

Infographic: The Three Pillars of Digital Identity: Trust, Consent, Knowledge

8,434 adults were surveyed to gauge consumer awareness of...

FICO Scales with Oracle Cloud

FICO Scales with Oracle Cloud

Doug Clare, Vice President at FICO, describes how Oracle...

Is Your Enterprise IT the Best It Can Be?

Is Your Enterprise IT the Best It Can Be?

Enterprise IT is a driver of the global economy....

The IoT Imperative for Consumer Industries

The IoT Imperative for Consumer Industries

This IDC white paper examines current and future...

How to align your visual brand guidelines and create consistently on-brand content

How to align your visual brand guidelines and create consistently on-brand content

In this ebook, we’ll explore the various themes leading...

Waldorf Astoria: Improved Wi-Fi Performance Dramatically Increases Customer Experience

May 10, 2017 No Comments

Challenge
Slow Wi-Fi performance negatively impacted the Internet experience for business and vacationing guests. Customer conversations focused on complaints and Hilton Corporate executives pressed for a solution to protect the firm’s brand, market share and room pricing.

Solution
The General Manager selected a solution from among two competing vendors. They deployed 50 Mbps fiber circuit to the hotel’s mountain location.

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Waldorf Astoria cen 300x170 Waldorf Astoria: Improved Wi Fi Performance Dramatically Increases Customer Experience

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