What your Taxi App needs at the start of its development?

Featured article by Ritesh Patil, co-founder of Mobisoft Infotech

Technology has had an impact on our lives on a massive scale. We interact with it in our day to day lives as if it were human and in a way it is now impossible to separate technology from us. A simple example is of our smartphones. We just can’t live without them, can we? It is the first thing we wish good morning to by going through the updates, be it social media or emails! Also, there has been an explosion of smartphone applications which are just too irresistible! These smart apps help us order food, shop for clothes, book airline tickets and more just at the touch of a button thus making our lives quite simple.

On similar lines, the recent developments in the rental taxi service business arena have made it essential for the business owners to possess a reliable taxi dispatch app so that the taxi operations are carried out smoothly and efficiently for both the customer as well as the business. Thus, it is crucial that the app performs optimally at all times to provide a great service to the customers. However, for it perform well, the app requires a solid backend support and thus the development of this mobile app with the right features becomes a pivotal factor in deciding the taxi business’s success.

Think before you develop!

These are certain technological aspects regarding the suitable development of your taxi app which must definitely be your concern:

– A Compact Server System:

It is imperative for the owners to exercise control over their business at all times and thus having a centralized and a compact server system would be beneficial in doing so. This server system will help in providing the right data so that the owners can manage their customers, their drivers, cabs and efficiently process all requests.

The system will also help them in managing the site settings, mail settings and other social media site settings. The best part of this compact server system is that it is completely user-friendly in nature so that there are no difficulties encountered in accessing or understanding the information. It will also help to prevent any failure of service and thus keep their customers delighted.

– A dynamic Geolocation System

In your taxi business, one important factor determining the smooth functioning of your service is the presence of a dynamic geolocation system which will cater to the needs of location- based mapping of your customers and drivers. Thus for tracking purposes, the GPS service of Google Maps can be incorporated to power your app.

The major highlight of using an efficient GPS facility like Google Maps is that it suggests the best and the shortest possible route to your customers as they navigate towards their destination. This, in turn, helps in serving the customer with optimal ride fares thus giving you the benefit of providing them with great value.

Another important factor of using this navigation system is that the drivers and customers can locate themselves on the maps and thus can track each other easily without any trouble. Thus, it will help in saving valuable time of both the customers and the drivers and your business would be talked about its speedy service!

– An accurate and secure Payment option

So till now your driver has located and picked up your customer and also dropped him/her. But now comes another important stage in your service that is the payment stage. It is very important to have an accurate and secure payment system in place to assure the customer that he is trusting the right service for his needs.

With this system, your customers would receive an accurate invoice at the end of their ride with all details regarding the trip and how their ride was charged depending on the situation. Also, integrating this system with various payment gateways like Paytm, Airtel Money and others can eliminate the need of paying by cash thus reducing your customer’s worries.

– Having a Push Notification system

A Push Notification system is an important and a quick tool for communicating with your customers. You can notify the customers regarding various elements of their ride like ride request accepted/declined, arrival and wait for drivers, start and end of ride, payment notifications along with greetings. You could also send the customers offers like discounts and others by the help of this push notification system.

If the above mentioned features are integrated into your app during the development stage then it would give your business a head start and thus give you an edge over the competitors. There are various solutions like the Taxi Pulse that are available to you which would bear this load of the development process so that you can focus on your business.

Author’s Bio:

Ritesh Patil is the co-founder of Mobisoft Infotech that helps startups and enterprises in mobile technology. He loves technology, especially mobile technology. He’s an avid blogger and writes on mobile application. He works in a leading android development company with skilled android app developers that has developed innovative mobile applications across various fields such as Finance, Insurance, Health, Entertainment, Productivity, Social Causes, Education and many more and has bagged numerous awards for the same.