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When It Comes to CRM, What’s Your Motivation?

May 12, 2011 No Comments

IT has its role in the process, but if your initial discussions turn into arguments about the cloud, open source, SaaS or any of the other technical underpinnings of a given solution, you need to end the meeting. You’re not just wasting time — you’re starting to ignore your own motivations. You’re drifting away from solving your problems, and you’re setting yourself up for failure.

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