Who Will Be the Next CRM Idol?

August 17, 2011 No Comments

The CRM Idol competition reminds me of similar contests held at business schools, as well as one held last year at Dreamforce. This whole process may be another indication of both the wiki-fication of business and just how embedded the wisdom of crowds is becoming in our culture. There’s also a degree of risk when an especially young company is put under a bright industry spotlight.

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