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5 Tips for Helping Your IT Service Business Grow

April 22, 2022 No Comments

Featured article by Russell Emmental, Independent Technology Author

Red

You’re passionate about technology, and you want to make a go at starting a business in the field.

You’re at the most difficult point of running a business: getting started. You don’t have many connections, and you don’t have a guarantee this will work. But what you can get right now is advice.

You’re already much closer to making it than you think. You have the idea, its execution, and the drive to keep working for it. Now you just need the route to success. That’s where we come in. Get ready to soar!

1. Hire Top-Notch Candidates 

You might be feeling overwhelmed because you don’t know anyone with IT inclinations.

The good news is you don’t have to. There are firms made specifically for finding the perfect candidate for the positions you need to fill. They will communicate with and perform an extensive background check on anyone who is even considered as a candidate, so you will have exactly who you need.

If you don’t know where to start, try talking to Recruiting Experts At IS&T IT Staffing Agency. 

2. Find Local Clients

Don’t underestimate the value of word-of-mouth. If everyone in a particular city swears by your services, your business will be guaranteed to grow.

This is also a great opportunity to find out what IT needs are for your target customers. Approach people. Ask them what tech-related needs they have. Ask what they would like to see more of in tech companies.

These are the most valuable conversations you will have. You’ll avoid mistakes those in the past had to learn the hard way. Take every advantage you can get- and create them for yourself.

3. Online Outreach 

These days, the internet makes or breaks businesses. Get on social media, and let your current customers know. Create posts they’ll want to share, exposing you to an audience you wouldn’t ordinarily have.

This is a time you’ll need to be bold. You can’t expect to sit back and have customers come knocking on your door. Send pitches to clients. The worst thing they can say is no. Even if they do, you’ll start learning what doesn’t work, which is the first step to learning what does.

4. Make Your Communications Palatable

Your customers come to you because they don’t understand technology. If you talk to them the way you would a fellow tech enthusiast, you’ll be talking over their head. This will make them feel even more confused and alienated, and they’ll likely seek help elsewhere.

Learn how to break down tech terms until you can explain it to someone who has never heard of technology. You want to create a comforting environment for your client, and the first step to that is assuring them their problem is fixable.

5. Keep What You Have Before You Reach for More 

Even the most successful companies start with a customer base you can count on one hand.

Focus on what you have today. You have five customers. You may want more, but these five people could cause you to rise up to ten or shoot back down to zero. It all depends on how you treat them. 

Give the customers you have your undivided attention. When a new one comes along, bring them into the circle- but maintain integrity with your regulars. It’s the one who’s in it for the long game who succeeds in the end, not the “get rich quick” mentality.

It’s All About Daily Effort

Anything you work at relentlessly will show results in time. You can make a living out of this. Remember that for every moment of glory you see your idols achieve, there were a hundred hours you didn’t see where they thought it would never happen.

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