CRM in the Cloud: The future of customer relationship management

Casually flicking through the latest tech magazines (as you do in this industry) I was struck with one thought – every publication mentions cloud computing at least twice per feature. Now calculating how many magazines I read and how many articles there were in each, it seems the research companies are right – cloud computing has firmly integrated itself into our world and is here to stay.

Read more of Paul Bowkett’s blog post