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Harris Corporation Announces Agreement to Expand Florida’s HIE Secure Messaging Service to 11,000 Physician Offices Utilizing Care360 from Quest Diagnostics

September 12, 2012 No Comments

SOURCE: Harris Healthcare Solutions

MELBOURNE, FL/WASHINGTON, August 14, 2012 — Harris Corporation (NYSE:HRS), an international communications and information technology company, today announced a first-of-its-kind agreement with Quest Diagnostics that will significantly expand the breadth of services offered by the Florida Health Information Exchange (HIE). Harris was awarded a four-year contract with the Agency for Healthcare Administration in 2010 to implement a statewide HIE infrastructure in Florida that will improve the delivery and coordination of health care.

The technology framework provided by the Florida HIE allows participating healthcare providers to securely access and send patient health information to authorized participants. The latest agreement calls for Harris to integrate its Direct Secure Messaging Services capability with the Care360 suite of solutions from Quest Diagnostics. This will enable the Florida HIE to connect with all users and providers of the 11,000 physician offices in Florida currently using Care360.

The Care360 suite of solutions from Quest Diagnostics is a web-based platform that provides physicians with online laboratory test ordering, e-prescribing, clinical messaging and clinical documentation.

Quest Diagnostics will be the first technology vendor to partner with the Florida HIE, through Harris, to offer the Harris’ Direct Secure Messaging service for the exchange of clinical data among providers.

The integration connects the Florida HIE to Care360 providers, pharmacies, and hospital members, facilitating access to necessary clinical information, communications, and improving coordination of care. Users will now be able to securely send referrals, provider-to-provider messages, and exchange patient health information such as health histories, results, medication histories, lab results, problem lists, and other clinical data.

“The addition of the 11,000 physician offices in Quest Diagnostics’ Florida physician network continues our progress toward increasing the use of the statewide HIE,” said Don Mestas, vice president, Harris Healthcare Solutions. “With Care360 now connected to the HIE, providers across Florida can securely share patient information, to make it available when and where it is needed, and to deliver the best possible care to patients.”

Last year, the Florida HIE launched the Harris Direct Secure Messaging application to enable the secure delivery and receipt of messages, while providing the audit functions needed to share clinical information. It leverages a provider directory to connect users with other registered organizations and providers — minimizing duplication of care and enhancing care coordination and collaboration.

The agreement will lead to a broader application of secure messaging and encourage rapid adoption through greater integration and market penetration. The service will connect physicians, hospitals, labs, pharmacies, and payers to a communications network that makes timely document exchange available for decision-making and coordinating care.

“With more than 60 percent of physician offices in Florida currently connected to Care360, the ability for providers to send and receive secure messages allows for more collaborative care,” said Richard A. Mahoney, vice president, Healthcare Information Solutions, Quest Diagnostics and president of its healthcare IT subsidiary MedPlus. “This means that clinical data, patient history and clinical guidelines are at the fingertips of providers to help facilitate their essential work of healing and caring.”

A nationally recognized leader in healthcare IT integration, Harris offers a full range of interoperability solutions, including IT infrastructure and management, clinical workflow and analytics, health information exchange, and imaging. Harris solutions improve healthcare quality, safety, efficiency, cost and outcomes by ensuring that the right information travels, with security and privacy, to the right person, at the right time, on the right device, at the point of care.

About Quest Diagnostics
Quest Diagnostics is the world’s leading provider of diagnostic testing, information and services that patients and doctors need to make better healthcare decisions. The company offers the broadest access to diagnostic testing services through its network of laboratories and patient service centers, and provides interpretive consultation through its extensive medical and scientific staff. Quest Diagnostics is a pioneer in developing innovative diagnostic tests and advanced healthcare information technology solutions that help improve patient care. There are currently more than 200,000 physicians in 80,000 physician offices on the Care360 platform, and more than 1,400,000 users on the network.

About Care360
Care360 is a web-based solution that allows physicians to transition key activities from paper to electronic management in a step-wise approach. With a wide range of capabilities including electronic lab order management, clinical messaging, ePrescribing, clinical documentation tools, document management and multi-system interoperability, Care360 EHR has the features that physicians want to utilize anytime, anywhere via the iPhone®, iPad® and other mobile devices. For more information, visit

About Harris Corporation
Harris is an international communications and information technology company serving government and commercial markets in more than 125 countries. Headquartered in Melbourne, Florida, the company has approximately $5.5 billion of annual revenue and about 15,000 employees — including 6,000 engineers and scientists. Harris is dedicated to developing best-in-class assured communications® products, systems, and services. Additional information about Harris Corporation is available at

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Contact Information:

Sean McCabe
The Pinkston Group for Harris Healthcare

Davette Shorter
Care360 Solution from Quest Diagnostics

Jim Burke
Harris Corporation


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