Insurers Embrace The Cloud–To A Point

Cloud computing and its related shared-computing models–software-as-a-service (SaaS) and platform-as-a-service (PaaS)–present a welcome opportunity for insurers to carve out new efficiencies, and carriers have begun to avail themselves of these opportunities. But while insurance CIOs are warming to a variety of cloud, SaaS, and PaaS offerings, concerns about the privacy and security of sensitive customer data have made insurers cautious about when and where they adopt them.

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