Jive Software a Social Software and CRM Leader

Leading Analyst Firm Names Jive Software a Social Software and CRM Leader in 2012 Magic Quadrant Reports

October 1, 2012 No Comments

PALO ALTO, Calif., Oct. 1, 2012 (GLOBE NEWSWIRE) — Jive Software (Nasdaq:JIVE), the leader in social business, announced today that Gartner has called it a leader in two Gartner Magic Quadrants, covering the social business software market. The two reports include the “Magic Quadrant for Social Software in the Workplace, 2012” (1) and the “Magic Quadrant for Social CRM, 2012″(2).

Gartner positions vendors in the leaders quadrant based on completeness of vision and their ability to execute on that vision.

“Gartner is the industry leader and has built the most rigorous process for assessing the market. We are extremely pleased that Gartner recognizes our leading social business platform,” said Chris Morace, Jive Chief Strategy Officer. “We consider this recognition further evidence that Jive’s social business is changing the way people work and deliver business value.”

Complimentary copies of these reports can be downloaded on Jive’s website.

(1) Gartner, Inc. “Magic Quadrant for Social Software in the Workplace” by Nikos Drakos et al., September 27, 2012 (2) Gartner, Inc. “Magic Quadrant for Social CRM,” by Adam Sarner et al., September 27, 2012

About the Magic Quadrant

According to Gartner, “Leaders [in the Magic Quadrant for Social Software in the Workplace] are well-established vendors with widely used social software and collaboration offerings. Their leadership has been established through an early recognition of user needs in this market, continuous innovation, overall market presence, and success in delivering user-friendly and solution-focused suites with broad capabilities.” (1)

Also according to Gartner, “Leaders in the social CRM Magic Quadrant will exhibit two characteristics. First, their software must benefit both company and community. Leaders show benefits to enterprises by demonstrating ROI and supporting key performance indicators (KPIs), and Leaders’ software convinces users that they will get something valuable by participating in a conversation or community. Second, Leaders’ offerings demonstrate support for multiple CRM processes, not just one domain, and have substantial revenue coming specifically from their social CRM offerings.” (2)

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Social Business

Social business is the new way to engage employees, customers and the social web. Jive’s social business solutions combine the power of community software, collaboration software, social networking software and social media monitoring into an integrated platform. Just as social technologies have changed our personal lives, social business is changing how business creates competitive advantage.

About Jive — The New Way to Business

Jive Software (Nasdaq:JIVE) is the world’s leading social business provider. We bring social technology innovations from the consumer world into enterprises securely and at scale, changing the way work gets done. Our platform combines the power of big data, enterprise integrations and social collaboration technologies. Millions of people at the world’s largest companies are using Jive-powered networks internally and externally to transform their businesses. For a free trial of Jive’s next-generation social business platform, please visit Try Jive.