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OpenText Named a Leader in Multichannel Capture by Independent Research Firm

October 2, 2012 No Comments

SOURCE: OpenText

Waterloo, ON – 2012-09-20 – OpenText (NASDAQ: OTEX, TSX: OTC), a leading provider of Enterprise Information Management (EIM) software and solutions, today announced that Forrester Research, Inc. has ranked the company as a Leader in its recently released, “The Forrester Wave : Multichannel Capture, Q3 2012” research.

According to the report, “Capture has extended beyond the single dimension of paper scanning to become the multichannel, distributed onramp for acquiring information.” Further underscoring this trend, Forrester predicts that in the next five years, capture will incorporate advanced analytics, mobile solutions, business process management (BPM) and case management, and stronger integration with enterprise production platforms.

In the report, Forrester analysts and report authors Craig LeClair and Alan Weintraub observe that “OpenText’s capture solutions are part of a single, integrated family that is designed, built, and deployed as part of a comprehensive, end-to-end business solution. Capture is a building block of the OpenText ECM Suite and overall product portfolio strategy, including OpenText Business Process Solutions.” The analysts also write, “OpenText will continue to enhance a product strategy that distinctly articulates the integration of capture into its business solutions.”

The report further states that “Application-specific use cases tie closely with business process management, such as the requirement to move data from paper invoices into an enterprise resource planning (ERP) system.” OpenText is identified as one of three vendors evaluated in the report who target this segment.

For this report, Forrester evaluated eight top multichannel capture vendors against 18 criteria across three main areas: vendors’ current offering, strategy and market presence. OpenText was one of three vendors to achieve a score of four or higher (out of five) in both strategy and current offering categories. The company earned the highest possible scores in more than half of the criteria focused on current offering, including business process management, OCR support, document classification, multichannel input and mobile capture. In this evaluation, Forrester also recognizes OpenText as a leader in the SAP market, the only one fully endorsed by SAP.

“As a pioneer in the enterprise information management market, we believe OpenText’s position as a leader in this report reflects our unparalleled capabilities and strategy for helping customers manage challenges related to capturing, managing and maximizing the value of information they collect, both structured and unstructured,” said Gary Weiss, senior vice president of OpenText’s Portfolio Group. “Our experience and expertise in the information exchange market, which includes capture, combined with our leadership in adjacent markets like ECM and BPM, make OpenText one of the few vendors today who can deliver a comprehensive set of enterprise information management offerings that can help customers convert their enterprise information into business value.”

Capture Center is a key component of the OpenText Information Exchange suite of solutions designed to facilitate efficient, secure, and compliant exchange of information inside and outside the enterprise. These solutions, together with ECM, BPM, Customer Experience Management (CEM) and Discovery, underpin OpenText’s strategy to lead the market in Enterprise Information Management (EIM).

Additional Resources
Access the full The Forrester Wave : Multichannel Capture, Q3 2012 report here.

More information about OpenText Capture Center can be found here.

Follow OpenText on Twitter @opentext and on Facebook at

About OpenText
OpenText provides Enterprise Information Management software that enables companies of all sizes and industries to manage, secure and leverage their unstructured business information, either in their data center or in the cloud. Over 50,000 companies already use OpenText solutions to unleash the power of their information. To learn more about OpenText (NASDAQ: OTEX; TSX: OTC), please visit

Certain statements in this press release may contain words considered forward-looking statements or information under applicable securities laws. These statements are based on OpenText’s current expectations, estimates, forecasts and projections about the operating environment, economies and markets in which the company operates. These statements are subject to important assumptions, risks and uncertainties that are difficult to predict, and the actual outcome may be materially different. OpenText’s assumptions, although considered reasonable by the company at the date of this press release, may prove to be inaccurate and consequently its actual results could differ materially from the expectations set out herein. For additional information with respect to risks and other factors which could occur, see OpenText’s Annual Report on Form 10-K, Quarterly Reports on Form 10-Q and other securities filings with the SEC and other securities regulators. Unless otherwise required by applicable securities laws, OpenText disclaims any intention or obligations to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

Copyright © 2012 by Open Text Corporation. Capture Center is a trademark or registered trademark of Open Text Corporation in the United States of America, Canada, the European Union and/or other countries. This list of trademarks is not exhaustive. Other trademarks, registered trademarks, product names, company names, brands and service names mentioned herein are property of Open Text Corporation or other respective owners.

For more information, please contact

Wendy Werve
+1 703-622-3605

Adrian Eyre
Ogilvy Public Relations for OpenText
+1 415-677-2708


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