What IT Agility Really Means to the Business

The real issue with business process management (BPM) isn’t how it gets delivered, but rather how accessible it is to the people who need to manipulate it.

That simple idea, says Russell Keziere, senior director of corporate marketing for Pegasystems, is leading many companies to re-evaluate their entire enterprise IT strategies by essentially de-emphasizing individual applications in favor of approaches that allow them to more easily create and manipulate models that capture an entire business process from one end to another.

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