What’s the Future of BPM? Ask the End User

There’s a lot of theoretical talk in BPM circles about proper methodologies and principles for automating processes — and rightly so. With that in mind, though, it’s too often that we forget the ultimate objective of any BPM project: making life easier for the end user. Simply put, how do we make life easier for end users? There are three pillars — which will be key themes in BPM for 2012 and beyond — that are critical to BPM projects succeeding in today’s IT environments.

Read More of Miquel Valdes’s Blog Post on Bonitasoft.