Benchmarking Report: The Impact of Asset Data Flow Beyond the Silo of Field Service Operations

ServiceMax partnered with Field Service News in a recent research project to understand how often and efficiently asset data is used within service organizations—or does the data remain within a silo of operations which can stall or prevent innovation and digital transformation.

The focus of the report also explores whether the movement of data across an organization is a significant factor in enabling greater cross-department collaboration.

Over 230 service leaders from a variety of different industry verticals including manufacturing, utilities, telecommunications, power generation, healthcare, med-tech, security and many others were interviewed for the research project.

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