Inside the Briefcase

How Security in Tech is Being Reinforced

How Security in Tech is Being Reinforced

In an increasingly digital world, security has become a...

2022 Business Spend Management Benchmark Report

2022 Business Spend Management Benchmark Report

Read the 2022 Coupa Benchmark Report to explore 20...

Cloud Security: Understanding “Shared Responsibility” … and Keeping Up Best Security Practices

Cloud Security: Understanding “Shared Responsibility” … and Keeping Up Best Security Practices

Cloud computing has been around for many years now,...

Webcast: HOW TO SCALE A DATA LITERACY PROGRAM AT YOUR ORGANIZATION

Webcast: HOW TO SCALE A DATA LITERACY PROGRAM AT YOUR ORGANIZATION

Join data & analytics leaders from Starbucks, Cardinal Health,...

How EverQuote Democratized Data Through Self-Service Analytics

How EverQuote Democratized Data Through Self-Service Analytics

During our recent webinar on scaling self-service analytics, AtScale...

Life after Nuance SpeechAttendant: Why OpenText’s CX-E Voice is more upgrade than replacement

December 9, 2021 No Comments

Screen Shot 2021 12 08 at 9.24.34 AM 300x134 Life after Nuance SpeechAttendant: Why OpenText’s CX E Voice is more upgrade than replacement

You’ve likely heard of CX-E, but you might have missed the March 2020 announcement that OpenText had purchased XMedius, CX-E’s previous owners. CX-E is the most advanced automated attendant system on the market, having been continuously improved for 35 years.

CX-E Voice isn’t just an automated attendant product, it brings next-gen voice technologies and applications to any communications environment: unified messaging, transcription, personal assistant, call center, speech-enabled directories, automated attendant, secure voicemail/IVR, even outbound call/text campaigns. Good luck finding something it can’t do, honestly.

Nuance’s SpeechAttendant will be missed by many businesses — but CX-E Voice provides even more functionality and power than the offering that made its predecessor an industry leader. CX-E has been helping businesses for over three decades, iterating and improving all along.

Click to read more

APPLICATION INTEGRATION, Featured White Papers, SOCIAL BUSINESS

Sorry, the comment form is closed at this time.

ADVERTISEMENT

Gartner