Life after Nuance SpeechAttendant: Why OpenText’s CX-E Voice is more upgrade than replacement

You’ve likely heard of CX-E, but you might have missed the March 2020 announcement that OpenText had purchased XMedius, CX-E’s previous owners. CX-E is the most advanced automated attendant system on the market, having been continuously improved for 35 years.

CX-E Voice isn’t just an automated attendant product, it brings next-gen voice technologies and applications to any communications environment: unified messaging, transcription, personal assistant, call center, speech-enabled directories, automated attendant, secure voicemail/IVR, even outbound call/text campaigns. Good luck finding something it can’t do, honestly.

Nuance’s SpeechAttendant will be missed by many businesses — but CX-E Voice provides even more functionality and power than the offering that made its predecessor an industry leader. CX-E has been helping businesses for over three decades, iterating and improving all along.


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