Inside the Briefcase






Briefcase Highlights


Featured White Papers

Dignity Health Case Study

December 3, 2018 No Comments

The healthcare industry is undergoing tremendous transformation. To ensure its process improvement efforts are most effective, Dignity Health established a Performance Excellence Group to facilitate initiatives across the provider’s nearly 40 facilities.

3 Things to Think About When Choosing the Right Hosted VoIP communications Provider

November 20, 2018 No Comments

Finding the right provider is key since deployment and research can take months. To avoid any IT disasters and start a contract with the wrong provider, be sure to think about these 3 hot button issues before picking your new provider.

12 Ways to Showcase Company Culture in Everything You Do

November 20, 2018 No Comments

Your company’s culture is one of the most crucial elements of your organization and is a key component to retaining and attracting workers. That’s why it’s critical to keep culture front and center in everything you do.

How to Develop a Paperless Office Strategy That Works for You

November 15, 2018 No Comments

The benefits of going paperless are as varied as they are incredible. More efficient operations, increased competitiveness, better security, reduced costs, less environmental impact — the list goes on (and on, and on).

Getting Started with Amazon Redshift – Best Practices

November 13, 2018 No Comments

Businesses are generating staggering amounts of data—and extracting the most value from this information is paramount. Amazon Redshift provides organizations what they’re looking for: Affordability and flexibility combined with a powerful feature set. Download our solution overview covering some of the best practices on loading data and making the most of Amazon Redshift.

How to Enhance Your Data and Analytics Process

November 13, 2018 No Comments

It isn’t always easy to keep pace with today’s high volume of data, especially when it’s coming at you from a diverse number of sources. Tracking these analytics can place a strain on IT, who must provide the requested information to C-suite and analysts. Unless this process can happen quickly, the insights grow stale.

Expert Tips For Maximizing The Power of Amazon Redshift Spectrum

November 13, 2018 No Comments

Amazon Redshift Spectrum is revolutionizing the way data is stored and queried, allowing for more complex analyses and better decision-making. This fully managed, petabyte-scale data warehouse service in the cloud allows organizations to run complex queries on data stored in Amazon Simple Storage Service (Amazon S3). Help increase performance and potentially reduce the cost of your queries with Amazon Redshift. Download your complimentary ebook and get ten valuable tips on using Matillion ETL for Amazon Redshift.

Give Your Employees the Tech They Want — and Need

November 13, 2018 No Comments

In this eBook, “Give Your Employees the Tech They Want — And Need,” HR analyst and author Meghan M. Biro and Paychex show you how choosing and using the right HR tech can meet the needs of employers and employees — closing the gap between mere employment and long-term, productive engagement.

Report: 2018 Pulse of HR Paper: Tech Adoption Continues to Build HR’s Strategic Skills

November 13, 2018 No Comments

HR professionals are gaining power within small to midsize businesses (SMBs). Find out how the industry is changing, where it’s going, and how to keep up.

2018 Enterprise Digitization Progress Report

November 9, 2018 No Comments

The new State of Intelligent Process Automation Study identifies how company decision makers and line of business employees view their enterprise digital transformation progress, successes, and adoption challenges.

Top 5 IT processes that are the culprits of busy work

November 8, 2018 No Comments

Find out how automation can help you work efficiently, improve morale, and protect against risk.

The Rise of the Digital Factory

November 5, 2018 No Comments

Learn how innovative companies are adapting to this shift by creating digital factories.

Data Breach Prevention for Healthcare: A Best Practices Guide

November 5, 2018 No Comments

earn to build and implement a sound cybersecurity strategy. Download Data Breach Prevention for Healthcare: A Best Practices Guide now.

Forrester PSA TechNow Report

November 5, 2018 No Comments

Read the report to get an overview of 17 PSA providers, along with recommendations to help you find a vendor that fits your firm’s needs.

2018 Gartner Magic Quadrant for Cloud Core Financial Management Suites

November 1, 2018 No Comments

Download your complimentary copy of Gartner Magic Quadrant for Cloud Core Financial Management Suites.

Continuous Delivery of Business Value with Fortify

October 19, 2018 No Comments

In this report, we detail how development organizations at leading companies are using software security solutions from Fortify to scan more applications faster, focus and streamline remediation efforts with better triaging, and integrate security assurance methods throughout the software development environment.

AppSec Risk Report

October 19, 2018 No Comments

Download this report now to read to stay current with application security risks and learn more about the top five application security risks that threaten your business.

Convergys Corporation

October 19, 2018 No Comments

Learn how Convergys, a global leader in customer management, is using Data Center Automation at its global data centers to automate server builds and achieve over 800% faster provisioning.

Kiehl’s Case Study

October 17, 2018 No Comments

Kiehl’s Spain partnered with Yieldify to help create customer journeys that convert by bringing the Kiehl’s experience to life online with Dynamic Promotions and creatively highlighting the brands USPs and sampling policy.

The ultimate guide to Customer Journey Optimisation

October 17, 2018 No Comments

In this guide, you’ll learn the right approaches to acquiring more email addresses from your traffic – from the right incentives to the right moments – while avoiding the potential pitfalls that can come from being too aggressive.

Compliant IT Operations for Hybrid Cloud, DevOps, and Containers

October 16, 2018 No Comments

Download this white paper by paper Enterprise Management Association and learn about the four key requirements for risk free and compliant DevOps. See how you can restore governance of numerous dynamic DevOps environments.

Six tips to future-proof your small or mid-sized business

October 11, 2018 No Comments

Download this tip sheet to learn six ways technology for your small or mid-sized business.

Millennials in your workforce: Four ways to reduce contact center agent turnover

October 11, 2018 No Comments

Learn what matters most to millennial agents so you can build a more satisfying workplace that’s also cost-effective.

Think Differently About Your Workloads and Cloud Performance with Oracle

October 9, 2018 No Comments

Searching for a cloud platform that’s fit for today’s needs, but will also rise up to tomorrow’s challenges?

eBook: The Ultimate Guide to Sales Tax Exemption Certificates

October 4, 2018 No Comments

Thorough and accurate exemption certificate management requires input from various departments; tax analysts, credit managers and IT departments all play important roles in the process.

Communication Service Providers: Are you losing money to FCC safe harbor ratios?

October 2, 2018 No Comments

The FCC offers three options for reporting interstate and international voice calls, including simple, pre-determined safe harbor percentages. Will your business benefit from relying on these ratios? This whitepaper offers a straightforward comparison of the options.

Communications Tax Survival Guide

October 2, 2018 No Comments

In this white paper, we summarize the top tax challenges facing communications service providers (CSPs) today, and offer several tactics that can be used to not only survive, but thrive, in their midst.

Cyber Defender Strategies: What Your Vulnerability Assessment Practices Reveal

September 13, 2018 No Comments

What’s your vulnerability assessment style? Are you scanning weekly, monthly or quarterly? And, what does your scanning habit reveal about the maturity of your organization’s vulnerability assessment practices, a critical part of cyber hygiene? These are the key questions Tenable Research set out to answer in our Cyber Defender Strategies Report. We discovered four common vulnerability assessment strategies in use today. These strategies tell us how mature an organization’s vulnerability discovery process is – and help us identify ways to improve.

Cybersecurity Insiders 2018 Application Security Report

September 13, 2018 No Comments

What happens when you mix swelling application portfolios and eager attackers? According the 2018 Application Security Report from Cybersecurity Insiders, you find 62% of organizations less than fully confident in their application security posture. With over 20 charts and graphs, the 2018 Application Security Report gives you insight into the most critical appsec trends and challenges, and provides an overview of the tools cybersecurity professionals choose first when keeping applications safe and secure.

IDC ANALYST CONNECTION: The Digital Transformation Imperative for Retail

August 28, 2018 No Comments

The following questions were posed by CenturyLink to Robert Eastman, research manager of IDC Retail Insights, on behalf of CenturyLink’s customers.

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