Inside the Briefcase

Briefcase Highlights

Featured White Papers

Compliant IT Operations for Hybrid Cloud, DevOps, and Containers

October 16, 2018 No Comments

Download this white paper by paper Enterprise Management Association and learn about the four key requirements for risk free and compliant DevOps. See how you can restore governance of numerous dynamic DevOps environments.

Six tips to future-proof your small or mid-sized business

October 11, 2018 No Comments

Download this tip sheet to learn six ways technology for your small or mid-sized business.

Millennials in your workforce: Four ways to reduce contact center agent turnover

October 11, 2018 No Comments

Learn what matters most to millennial agents so you can build a more satisfying workplace that’s also cost-effective.

Think Differently About Your Workloads and Cloud Performance with Oracle

October 9, 2018 No Comments

Searching for a cloud platform that’s fit for today’s needs, but will also rise up to tomorrow’s challenges?

eBook: The Ultimate Guide to Sales Tax Exemption Certificates

October 4, 2018 No Comments

Thorough and accurate exemption certificate management requires input from various departments; tax analysts, credit managers and IT departments all play important roles in the process.

Communication Service Providers: Are you losing money to FCC safe harbor ratios?

October 2, 2018 No Comments

The FCC offers three options for reporting interstate and international voice calls, including simple, pre-determined safe harbor percentages. Will your business benefit from relying on these ratios? This whitepaper offers a straightforward comparison of the options.

Communications Tax Survival Guide

October 2, 2018 No Comments

In this white paper, we summarize the top tax challenges facing communications service providers (CSPs) today, and offer several tactics that can be used to not only survive, but thrive, in their midst.

Cyber Defender Strategies: What Your Vulnerability Assessment Practices Reveal

September 13, 2018 No Comments

What’s your vulnerability assessment style? Are you scanning weekly, monthly or quarterly? And, what does your scanning habit reveal about the maturity of your organization’s vulnerability assessment practices, a critical part of cyber hygiene? These are the key questions Tenable Research set out to answer in our Cyber Defender Strategies Report. We discovered four common vulnerability assessment strategies in use today. These strategies tell us how mature an organization’s vulnerability discovery process is – and help us identify ways to improve.

Cybersecurity Insiders 2018 Application Security Report

September 13, 2018 No Comments

What happens when you mix swelling application portfolios and eager attackers? According the 2018 Application Security Report from Cybersecurity Insiders, you find 62% of organizations less than fully confident in their application security posture. With over 20 charts and graphs, the 2018 Application Security Report gives you insight into the most critical appsec trends and challenges, and provides an overview of the tools cybersecurity professionals choose first when keeping applications safe and secure.

IDC ANALYST CONNECTION: The Digital Transformation Imperative for Retail

August 28, 2018 No Comments

The following questions were posed by CenturyLink to Robert Eastman, research manager of IDC Retail Insights, on behalf of CenturyLink’s customers.

Are you a target? Cyberthreats Infographic

August 28, 2018 No Comments

No business is safe from cyberthreats. What’s the best defense? Arm your enterprise with consistent, reliable threat intelligence.

Unified Communications & Collaboration: Navigating The “All-Or-Nothing” Misconception

August 28, 2018 No Comments

UC&C is a common platform for communications, both internally and externally, within an enterprise organisation. The components included in any UC&C solution — voice, IM, video, etc. —will vary from organisation to organisation. At any rate, UC&C brings all those communication lines together into a seamless integration for the end users.

Journey to the Cloud Smartpaper: Decisions ahead: Navigating your journey to the cloud?

August 28, 2018 No Comments

View this Smartpaper and read about some key decisions that can lead you to the right private cloud approach for your business.

IDC Analyst Connection: Accelerating Digital Transformation in Healthcare to Embrace Disruption

August 28, 2018 No Comments

Tweet Healthcare organizations are under intense and mounting pressure to prioritize delivering value-based health, responding to consumerism, and improving outcomes. Adoption of these new technologies will lead to profound changes in processes, workflows, and expectations of healthcare organizations and their stakeholders. Most healthcare organizations are just beginning to embrace digital transformation, with 83% of providers […]

Gartner Report: Focus on 5 Factors of Network Design for Digital Transformation

August 28, 2018 No Comments

Today’s enterprise network must support a digitized and operationally agile workplace. This Gartner report describes five factors of network design for best results.

eBook: How BPM helps CIOs tackle the challenge of Digital Transformation

August 16, 2018 No Comments

Today’s market is experiencing fundamental shifts in how digitally-native customers interact with brands and make purchasing decisions. Understanding this dynamicsand implementing the necessary changes is definitely the context for ongoing digital transformation initiatives. Read this eBook and explore the fundamental Digital Transformation aspects successful CIOs need to emphasize to overcome major digital disruption challenges.

TOP 5 BPM trends essential for your Digital Transformation in 2018

August 6, 2018 No Comments

The BPM industry continues to grow, responding to the strong need for more robust solutions to help organizations support process design, execution, optimization, as well as digital transformation initiatives. Download this whitepaper and discover what BPM tools will be critical for your Digital Transformation initiatives!

Mastering digital operational excellence with an intelligent BPM

August 6, 2018 No Comments

Mastering digital operational excellence is critically fundamental for forward-thinking companies in the age of the customer. It drives operational agility enabling organizations to accelerate their time-to-strategy execution, making the staff more responsive and build leaner processes. Download this whitepaper to learn what key aspects organizations need to focus on to gain operational excellence.

Communications Tax Impacts of VoIP Services

August 6, 2018 No Comments

Tweet VoIP service, or “Voice over Internet Protocol,” is officially pervasive throughout our work and consumer lifestyles. Whether communicating with far-away friends and family or keeping up with the non-stop demands of work, we rely on VoIP audio and video communications to stay connected. For users, this is an incredibly hassle-free, simple solution. The same […]

Taxing the Internet of Things

August 6, 2018 No Comments

Many companies investing in IoT solutions remain unaware that creating those connections can completely change the taxes they’re liable for and regulations they’re subject to. Such oversights have the potential to turn profitable revenue streams into costly headaches due to increased risks of penalties, fees, and audits.

The Business Value of Adobe Experience Manager Sites

August 1, 2018 No Comments

A view to all you can do with Adobe Experience Manager Sites.

The Forrester Wave™: Recurring Customer And Billing Management, Q3 2017

July 24, 2018 No Comments

The report evaluates 35 criteria of recurring customer and billing management providers to demonstrate how each provider “measures up and helps digital business strategy professionals choose the products that best fit their needs.”

The 10 Essential SaaS Growth Strategies

July 24, 2018 No Comments

For every successful SaaS company that has grown over 50% year over year — including such well-known companies as Zendesk, Box, Hubspot, and New Relic — there are thousands of startups that have failed. We’ve boiled it down to the top 10 essential growth strategies to help SaaS companies grow fast and efficiently.

Helping Address GDPR Compliance Using Oracle Security Solutions

June 25, 2018 No Comments

This whitepaper explains how Oracle Security solutions can be used to help implement a security framework that addresses GDPR.

Oracle Perspective: The Rise of the Cloud Security Architect

June 25, 2018 No Comments

As organizations are adjusting their priorities around a cloud-centric strategy, one position has stood out as one of the most central and strategic in meeting security and compliance milestones—the Cloud Security Architect (CSA).

Keeping Pace at Scale: Results From Oracle and KPMG Cloud Threat Report 2018

June 25, 2018 No Comments

View this infographic to view the results from a recent Oracle and KPMG cloud threat report 2018.

Cloud Security for Dummies

June 25, 2018 No Comments

Security was once an inhibitor to cloud adoption, but today security has become a reason to move to the cloud.

Anatomy of a Development Champion

June 19, 2018 No Comments

In a DevSecOps world, the security team needs more than a superficial understanding of development. HERE’S WHAT A DEVELOPMENT CHAMPION LOOKS LIKE

Top Seven Considerations for Software-Defined Storage in 2018

June 15, 2018 No Comments

With the right solution, software defined storage (SDS) can reduce complexity, eliminate silos, and give you more control over your environment. How do you know what’s right for you? This white paper, “Top 7 Considerations for Software Defined Storage in 2018,” shows you how to identify the best solution for your business.

Threat Intelligence Report

June 14, 2018 No Comments

In this Threat Intelligence Report, our security research team shares unique insights gleaned from protecting our Fortune 500 company – and our customers’ companies – from cybersecurity threats.


Gartner IT Operations

SuperCharge Your Cloud

American CISO

IBC 2018

ITBriefcase Comparison Report