Inside the Briefcase

Briefcase Highlights


Optimize IT for Innovation by Shifting to Hybrid IT Outsourcing

May 24, 2016 No Comments

If you’re a CEO or CIO looking to refocus IT assets to empower business growth, this report is for you.

Infographic: How to Protect Kids from the Dangers of Social Media

May 19, 2016 No Comments

There is a dire need to keep kids away from social media because kids are not considered to be safe mentally and physically over such platforms. The teen generation is very much addicted to internet and social media. Not only they are getting negative impacts and facing dangers but destroying their daily routines, studies and lives as well. When a teen will spend most of the time on internet and using social media apps, how would he/she be able to concentrate on the studies?

5 Tips to Ensure a Successful Project Collaboration Experience for Remote Workers

May 19, 2016 No Comments

It can be argued that we’re in the golden age of the remote employee. The evolution of cloud and mobile technologies has eliminated many of the traditional barriers and overhead costs required to operate a business. Perhaps no sector has benefited from this more than professional services, where the only capital you truly need is a computer and a working internet connection.

IT Briefcase Exclusive Interview: Understanding the Evolution of Enterprise Mobility

May 16, 2016 No Comments

with Wes Gyure, IBM SoftwareIn this interview, Wes Gyure, MaaS360 Portfolio Offering Manager, IBM, helps us understand the evolution of enterprise mobility and the challenges organizations are facing as they look to enable their mobile workforce. Read More >>>

Big Data And E-Commerce: Making The Most Of New Insights

May 13, 2016 No Comments

The e-commerce market is growing, averaging a 250-percent increase per year. However, just 8 percent of all product page traffic converts to sales — in other words, it’s still a challenge for retailers to move past the research stage and convince users to “buy now.” One way to improve e-commerce is through the use of big data. Here’s a look at how you can leverage new insights to boost your bottom line.

How to Incorporate Social Media in Events Marketing

May 13, 2016 No Comments

In addition to determining the right type of event to host yourself or attend as a guest in order to promote your business, you also need to know how to actually promote that event and the fact that you will be hosting or attending it. Social media is a key tool that you should be utilizing and incorporating into your events marketing strategy. Continue reading to learn how you can do so effectively and easily.

Connecting with the Next Gen Customer

May 12, 2016 No Comments

This eBook outlines the top 5 trends progressive companies are adopting to transform their old-school contact centers into modern customer engagement centers.

Seizing the Moments: The Insider’s Guide to Perfecting the Customer Journey

May 12, 2016 No Comments

In their report, ICMI Guide to Perfecting the Customer Journey, they offer recommendations to help contact center decision makers

Your SEO Strategies need to be renewed – Why?

May 11, 2016 No Comments

Tweet David Waterman, content specialist and SEO expert Think you have already done your job? Now, that you are done with SEO and it is great that you have successfully optimized your website but sorry to say that you are not done with SEO. The truth is that you will be never done with SEO. […]

Easier Handling of Insurance with Latest Apps

May 11, 2016 No Comments

Managing your finances and handling your insurance is definitely getting easier with a consistently growing range of personal finance, banking and insurance apps that could immensely simplify how you spend or save money and how you handle your auto, health or home insurance plans. A recent survey conducted by Federal Reserve has revealed that around 28 percent of consumers having mobile phones usually track all their monetary habits with the mobile phone.

Webcast: They have all our passwords. It’s time for MFA everywhere.

May 10, 2016 No Comments

Let’s face it. With so many credentials having been compromised and made available to attackers, password-based security is no longer effective. We know that eliminating passwords is the right thing to do, but that takes time, and the bad guys are already inside our networks.

Ridesharing Apps: Saying Goodbye to Taxi Services?

May 9, 2016 No Comments

When we think of ridesharing apps, the very first thing that pops into our minds is the efficiency of popular taxi apps like Lyft and Uber. Before we delve into further details about fleet management systems let’s take a look at the basics of what ridesharing apps are and how they have their positive effects. So how does a taxi mobile app work?

Social Customer Service: The Pivotal Driver of the Social Enterprise

May 9, 2016 No Comments

This white paper outlines the challenges and risks associated with managing social customer service, offering a few examples of brands negatively impacted by negative social media interaction, and outlining a strategy for building a socially enabled modern contact center.

IT Briefcase Exclusive Interview: Steps for Successful VDI Implementation

May 6, 2016 No Comments

with Jeremy Moskowitz, Founder and CEO, PolicyPak SoftwareIn this interview, Jeremy Moskowitz, founder and CEO of PolicyPak, speaks with IT Briefcase on the challenges and opportunities of using a virtual desktop infrastructure (VDI.)Read More >>>

Six ways to drive process improvement success

May 6, 2016 No Comments

Improving processes isn’t just about creating new flowcharts and Word documents; it’s about improving the consistency and quality of execution, increasing efficiency, and facilitating innovation within your organization. They’re the guidelines and workflows that, when managed effectively, can define and improve how your company operates, from the C-Suite to the server room.

Forrester Market Overview: Use Project Services To Accelerate Infrastructure Transformation

May 2, 2016 No Comments

The pace of digital transformation and cloud migration is forcing IT professionals to review their current infrastructure and force change to accommodate new business demands brought on by the age of the customer. Many organizations are motivated by fear, such as of the potential business disruption in their industries from new digital startups like airbnb or uber; more optimistically, they’re motivated by the opportunities brought by digital technologies to improve their customers’ experience.

Scale-Out NAS: Best Practices to Implement Tomorrow’s Storage Today

April 29, 2016 No Comments

by Stefan Bernbo, CompuverdeAs the data deluge continues on unabated, vertically scaling legacy approaches to storage are falling short. Organizations need to find a way to store high volumes of data without busting the budget, all while maintaining high levels of performance… Read More >>>

Gartner MQ on Disaster Recovery as a Service

April 29, 2016 No Comments

Among providers of disaster recovery as a service there is wide variance in experience and service quality, together with other key differentiating factors. Data center managers should use this Magic Quadrant to help them evaluate providers of DRaaS services.

6 barriers blocking your success

April 28, 2016 No Comments

This guide will show you how you can positively in uence innovation in your team, department or organization through something you do everyday: learning.

IT Briefcase Exclusive Interview: The rise of cloud application control technology

April 26, 2016 No Comments

with Ed Macnair, CEO, CensorNetIn this interview, Ed Macnair, CEO of CensorNet, speaks with IT Briefcase on how security technologies needs to evolve to meet the challenge and opportunities of cloud computing.Read More >>>

Top Apps for Entrepreneurs & Small Businesses

April 11, 2016 No Comments

Advances in technology have made it easier than ever to manage both your personal and professional life. Having a smartphone on hand at all times is no longer a novelty—almost two-thirds of the population own one, according to a 2015 Pew Research Study. And smartphone owners are using them for more than just making phone calls and sending texts. Smartphones are used heavily to get online, or download applications specifically created to manage every facet of life.

IT Service Providers: Practice What You Preach

April 4, 2016 No Comments

Enterprise technology continues to advance at a rapid pace, and clients demand that their IT service provider evaluate all options to ensure the most effective solutions are in place to run infrastructure operations efficiently. That outside expertise is what clients (current and prospective) require from IT service partners – employing agile practices for speed-to-market, utilizing the most current tools, and knowing how to leverage them to meet their evolving needs. To do this, it is critical for service providers to take a good look at their own infrastructure and processes, and practice what they preach.

Hayat Communications Goes Mobile: Company Saves Time, Money, and Relationships with RMAD Platform

March 31, 2016 No Comments

At Hayat Communications, we design, supply, build and manage diverse spectrum services in fixed line and wireless networks, with offices and major activities in Kuwait, UAE, KSA, Qatar, Bahrain, Oman, India and Iraq. Supporting our field workers across such a large geographic area can be difficult. For years, we had been doing it with an ad-hoc set of tools, and didn’t have an easy way to coordinate the work of our people in the field – or tie them back to centralized databases. We needed to improve our efficiency and field productivity.

Payment Security Best Practices

March 31, 2016 No Comments

Accepting a variety of payment forms — including credit and debit cards, and mobile and Web-based payments — is beneficial to all business owners. Not only does payment flexibility give customers the right to choose how to pay, based on the size and nature of their purchase, it can level the playing field between small business owners and well-established competitors.

6 Phone Apps That Will Make you a Better Driver

March 30, 2016 No Comments

Technology is improving each day. One of the technologies that have had a significant impact on people’s lives is the mobile phone technology. Using a mobile app while driving is forbidden by the law. However, some apps have been developed that can be used to make one a better driver. Below is a list of some of these apps.

Factors to Consider When You Are Developing a Mobile Business Strategy

March 29, 2016 No Comments

Mobile communication is playing a bigger role in modern businesses. However, many business owners are still coming to terms with this relatively new technology. Before you rush in and implement a new mobile business strategy, there are important factors you should consider first.

5 Vital Considerations You Need to Make Before Choosing a WordPress Directory Theme

March 29, 2016 No Comments

Craigslist is probably one of the most widely used listing websites today. It is available to user all over the world. As a result of its success, business directory listing websites have become almost an integral part of everyday life. Creating a directory website has become a popular trend today and you can also do this thanks to the many directory themes you can use on WordPress.

B2B Integration: Survival of the Fittest

March 23, 2016 No Comments

In 2016, what really separates B2B integration from legacy internal integration architectures such as enterprise service bus (ESB) or extract, transform, load (ETL)? Have the natural forces of technology and the resulting evolution of business applications simply rendered the distinctions meaningless? If so, which architecture has adapted to become the winner? Which is on the endangered species list? And have any evolved into the ungainly evolutionary equivalent of the giant three-horned chameleon?

5 Startling IT Stats for Small Businesses

March 22, 2016 No Comments

In an ever changing economy, businesses need to keep up with the evolution of technology. Luckily, solutions have emerged that allow business owners to outsource their IT efforts. Activities such as IT security, Hosting, IT Support and Data centre infrastructure maintenance can be handed over to an external company who are proficient at what they do. Below is an infographic constructed by Couno that details what small business are missing in this day and age of IT.

10 Things That Make a Good Web Host

March 22, 2016 No Comments

Whether you wish your website to act as an information-oriented platform, or carry out those sensitive business transactions, a superior hosting service is always vital. Not because you have paid for the services, an up-time of 100% is your prerogative, especially with a stiff competition in the space and all of them echoing that ‘no outage – up always’ slogan.


Women in Technology Summit San Jose

TDWI Orlando 2015

Gartner Identity & Access Management Summit

Gartner Data Center Las Vegas

ITBriefcase Comparison Report

Cyber Security Exchange