UC EXPO 2015 held on the 21 – 22 April at Olympia in London is Europe’s largest Unified Communication & Collaboration (UC&C) event encompassing the full range of technologies and services required to enable more efficient connectivity and bring significant cost savings to organisations.
by Steve Riley, Riverbed TechnologyThere are several steps companies can take to keep network performance from faltering without ruining employee morale. Some fall under IT’s area of responsibility, but others require other typically non-tech savvy departments and personnel. Read More >>>
by Rob Vandenberg, Lingotek Now that our global culture is becoming increasingly digitized, not least with the addition of the Apple Watch and drone delivery, language is going to take on new meaning. The barriers to comprehension will be lower than ever, but the obstacles to effectively marketing your global business will rise. Read More >>>
It’s no secret that the Internet and e-commerce have revolutionized the retail industry in recent years. E-commerce has drastically changed the way in which information about a customer’s journey to purchase is captured. Companies can now determine with relative ease what a specific customer is looking for, how they found the site, products they have purchased previously, and even past purchases they abandoned.
with Jay Henderson, IBM CommerceIn this interview, Jay Henderson, Director, Product Strategy, IBM Commerce, speaks with IT Briefcase on how trends such as extreme weather and holiday shopping impact online commerce and what it means for retailers. Read More >>>
Doing business is one of the things that has changed the most with the advent of the modern digital age, along with human communication. Since the 1980s, our entrepreneurial processes have begun integrating computers and information and communications technology solutions in order to provide easier management of a number of business factors – financial analytics, inventory and storage listing, transport and logistics monitoring, ordering and providing post-sales services to the customers, just to name a few.
Developing a fan base on social media doesn’t happen overnight. There are a number of critical components to getting your company noticed on social media quickly and effectively. Jenny Q. Ta, entrepreneur, social media expert and CEO of Sqeeqee.com, the first-of-its-kind Social Networthing™ site, offers five critical tips for growing your fan base on social media.
Leading global demand generation and sales execution firm N3 has been tapped by Microsoft for a multi-year contract to expand use of N3’s social media services. The program monitors mentions of the company and its products on social media channels, opening the door to direct engagement with customers. N3 will employ 50 experts to review user-generated content discussing Microsoft on Twitter and Facebook.
In this program, Gartner analyst Angela McIntyre and Dr. Andrea Claussen and Thomas Claussen of ambiotex look at how measuring and combining heart rate variability, respiration, pulse and movement can make a huge difference for athletes and stress workers and why wearable technologies are impacting the health, fitness and other industries.
By Dave Eichorn, Zensar TechnologiesEnterprises understand the value of hybrid cloud models to achieve a variety of benefits, including lower startup costs, simplified management, and flexibility to scale storage on an as-needed basis. In fact, according to Gartner, nearly half of large enterprises will have hybrid cloud deployments by the end of 2017. Read More >>>
The marketing department has been the priority in most businesses for a long time. In addition, today’s digital world is changing the math and making the technical department. This is because traditional marketing is succumbing to data driven marketing. Digital marketing strategies have become the trend, and any business that needs to remain relevant must embrace the change. The merger between technology and marketing is making companies that want to boost profits or have a competitive edge make the IT department a critical player.
On January 22, 2015, San Mateo, California based Clarizen, a leader in enterprise work collaboration software announced survey results that show status meetings undermine worker productivity with lengthy preparation requirements and distracted, multi-tasking participants. Three in five employed adults reported that preparing for a status meeting “takes longer than the meeting itself,” while more than one-third of those who attend status meetings called them a waste of their time.
by John L. Myers, EMAAs we enter the middle of the second decade of the 21st century, many organizations are recognizing and utilizing cloud infrastructure as a way to implement their analytical and business intelligence requirements. Read More >>>
by Rob Vandenberg, LingotekIn yet another case of “what you don’t know actually can hurt you,” DocOps is the latest process poised to up-end your content-management world. If you haven’t heard of this DevOps adaptation, you need to, especially if you hope compete in the race to globalize. Read More >>>
Office network planners face many challenges. The Internet is now for merchants a major component of daily business and for consumers an increasingly convenient market for products and services. Telecommuting is on the rise as employers seek to lower costs and workers seek home-based alternatives to traditional commutes that consume so much unproductive time. Network planning for the constantly increasing data traffic driven by these developments should consider wiring hardware and computing software for foreseeable future needs.
IT professionals working for merchant organizations face specific security and compliance requirements beyond those of other industries. For instance, the Payment Card Industry Data Security Standard (PCI DSS) has established scores of requirements to ensure a consistent framework for payment card data security in a merchant’s environment. Though merchants are required to comply with these standards, compliance in itself does not make for a complete security strategy.
Social login is a popular mechanism that offers a convenient way for users to quickly gain access to their Web accounts without the need to enter per-site credentials, allowing for a cohesive and integrated Web experience. It works by letting a user log in to cooperating sites that support social login by using their existing external account as an identity provider (such as a Facebook, Google+ or LinkedIn account). One can recognize a site supporting social login by the “Sign In With Facebook/LinkedIn/etc.” button.
by Dan Pickett, nfrastructureWe predict that through next year, technology will only continue to become “consumerized” as devices become more connected, everything becomes software-defined and the Internet of Things becomes completely engrained in our everyday life. Read More >>>
By Arvind Parthiban, ManageEngineHiring people for a service desk is a major challenge but an important one. Without good people, even the best processes and tools will fail to deliver high quality services and support. So where do you start? Planning a recruitment process is critical to helping you find the right person quickly. Read More >>>
Each year, retailers hustle and strain to get their online and in-store merchandise ready to entice shoppers for the annual Black Friday rush. Their main concern, of course, is whether this season’s merchandise will prove popular. But what might get overlooked, is whether they’ve done enough to ward off the worst kind of shopper: the Cyber Hacker — who preys on stores at peak holiday season and can cause serious financial and reputational damage.
By Michael Laurie, Silanis TechnologyElectronic signatures are a critical technology for new business process improvements in industries such as banking, insurance, real estate and healthcare. With security understandably being a top concern for those looking to implement a cloud-based e-signature solution, it is not enough to simply look for one that is ESIGN compliant. Read More >>>
In today’s small business world, the common reasons why businesses fail are out-of-control growth, poor accounting and operational inefficiencies. Small businesses are constantly dealing with inefficient back-end processes that result in increased costs – as well as reduced employee productivity and revenue. Because of this, often times small businesses find it difficult to take on new projects as they do not know their financial standing, availability of resources or their pipeline in real-time.
As customer-focused executives, you understand all too well that success today is based on delivering great customer experiences. Increasingly, this means that you need next generation applications to support new processes, products/services and even business models. These applications aid a variety of functions, including serving customers across channels, assisting with sales and marketing operations, supporting customer communities, and enabling e-commerce and other digital services.
By Yves de Montcheuil, TalendAmong the most digitalized industries, travel and hospitality is changing fast. Travel agents, airlines, airports, hotel chains – the entire industry is fishing for value in a seemingly-unlimited ocean of data. Read More >>>
by Rob Vandenberg, Lingotekf your smartphone can’t read your mind yet, it will soon. Innovators and early adopters are sprinting towards the dream of a connected world, connecting everything from cars to toasters. Their exuberance is contagious. Read More >>>
73% of respondents in a survey conducted by Mashable do “at least half of their shopping online,” and 66% “prefer to shop online vs. in-store.” With trends towards online shopping ever increasing, it’s more important now than ever to implement an e-commerce platform with your brick-and-mortar store.
by Lisa Grady, Radiant LogicWhen customers, employees, or partners log in—from any device—they expect a seamless experience and secure access to your resources. Organizations are trying to meet a number of benchmarks, not just in terms of security but also productivity and simplicity for your users. Read More >>>
by Ken Berryman, BMC Software, Inc.The Federal Reserve estimates that in 2012 one in six checks were deposited as a digital image rather than in physical form. For consumers, almost 50 percent of these image-based deposits were through mobile devices. Read More >>>
As the Web continues to “go mobile,” online retailers pursue the promise of m-commerce. However, it’s difficult to satisfy the needs of mobile users. Instart Logic, with a 2014 Ecommerce Survey, reveals three sizable gaps between what retailers know works, and what they’re actually doing.