Inside the Briefcase

Unleash the Power of Global Content

Unleash the Power of Global Content

globeYour business depends on pushing accurate and dynamic content to its global audience--at the snap of a finger. In today’s world, it is possible to break through barriers, rapidly enter new markets, and transform your global aspirations. Traditional translation...

EMV Hits The US – Now What?

EMV Hits The US – Now What?

Fewer than half of all payment cards and PoS terminals in the US are currently EMV-ready. Moreover, US merchants and card issuers have been slow to migrate to the new technology. In the wake of EMV’s worldwide implementation, a...

Briefcase Highlights


Sharing a Business Presentation via the Cloud

November 25, 2015 No Comments

Presentations are an excellent way to pitch an idea, sell a concept or showcase a service. Most businesses use presentations at one time or another. You can use a presentation to present a variety of information in an engaging way. From dry facts and figures to visuals, presentations let you interact with the audience face-to-face. But what happens if your audience can’t make it to the venue – what are your options?

Introducing the New Retail BRAIN

November 24, 2015 No Comments

This year that annual shopping frenzy in the U.S. known as Black Friday will take place on November 27, the day after Thanksgiving. Sales, according to the Black Friday website, will actually start early on Thanksgiving Day and extend throughout the weekend. Total sales are expected to top $80 billion. Also, the number of bargain hunters will increase this year to well over 300 million. Sales channels will include both brick and mortar stores as well as online retailers.

Chip Cards Offer Additional Security for Holiday Shopping Season

November 23, 2015 No Comments

As the holiday shopping season approaches, the American Bankers Association is educating consumers about the new chip technology embedded in many credit and debit cards. The new chip cards offers bank customers an added layer of security just in time for the holidays. The chip – a small metallic square on the front of the payment card – assigns a one-time code for each transaction, and makes it nearly impossible for fraudsters to create counterfeit cards.

All Enterprises Should Model Themselves After Today’s Startups

November 23, 2015 No Comments

Never in history has it been easier to start a business and fast track growth to dominate a market. Conversely, it has never been easier to transform from market leader to market memory faster than now. New startups are disrupting the market, fast tracking growth and sucker punching the market leaders. How are they breaking down the barriers of entry and overachieving in today’s fierce marketplace?

The Importance of Considering Your Technical Style as you Select Cloud Providers

November 23, 2015 No Comments

Public discourse on “the cloud” may give the impression that it is some kind of ethereal vapor penetrating the far reaches and cyberspace. Reality is much less exotic, as former Royal Philips VP Alan Nance explained: “The first thing we need to understand about cloud is: there is no cloud. You’re really just using other people’s computers.” This more grounded definition reframes many cloud-related IT decisions. Nance continued, “The question you have to ask yourself is, how can I make the best use of other people’s computers?”

Shifting to a Design-Driven Culture

November 19, 2015 No Comments

by Antoine Mottier, BonitasoftUnderstanding customer need is more important today than ever as millennials enter the workforce. According to Goldman Sachs, millennials are one of the largest generations in history and are about to move into their prime spending years – poised to reshape the economy. Read More >>>

IBM Watson Trend: Gift guide of holiday heroes

November 19, 2015 No Comments

IBM today launched the IBM Watson Trend App, a new way for shoppers to understand the reasons behind the top trends of the holiday season and also predict the hottest products before they sell out. The app is available via a free download at the Apple App Store.

Six Workspace as a Service Myths Debunked

November 16, 2015 No Comments

If you’re not using Workspace as a Service (WaaS) yet, it may be because you don’t fully grasp what it really is, how much it does, and how hot the global market is projected to become. As with many emerging technologies in a growth phase, WaaS is often underestimated and misunderstood. But if industry forecasts hold true, WaaS just may be the next big thing in the IT services space. To help shed light on why this is so, here are six busted myths about WaaS.

Unleash the Power of Global Content

November 13, 2015 No Comments

globeYour business depends on pushing accurate and dynamic content to its global audience–at the snap of a finger. In today’s world, it is possible to break through barriers, rapidly enter new markets, and transform your global aspirations. Traditional translation processes are hurting your business. If you’re reading this, you’ve most likely felt the pain of a manual translation process, which can slow and even derail brilliant marketing campaigns, global web content, and in-office productivity and creativity. Chances are you’ve felt that pain within the last week.

Brand Managers Must Break These Social Media Rules

November 12, 2015 No Comments

Rules are made to be broken, and in the world of social media for business, this could not be more true. Professionals in digital brand management and marketing have had the so-called ‘rules’ of social media drummed into them during academic or extracurricular study, whilst rogue marketers will definitely come across them in any Google search related to social media. However, as the window for innovation continues to open, how are we able to continue to work within these confines of the profession? To break the rules, it’s first essential that you learn them. Knowing when the benefits outweigh the risk is key to knowing when and when not to break these social media rules.

Features in financial websites that enhance user experience

November 6, 2015 2 Comments

Evolving technology has seen the innovation of new software used by financial sites to ensure banking online is easy and convenient. Financial websites providing systems such as financial planners and online banking have the following features.

New Survey Finds Service Providers Still Trying To Master Customer Service Fundamentals

November 4, 2015 No Comments

Pegasystems Inc. (NASDAQ: PEGA), the software company empowering the world’s leading enterprises through strategic business applications, today announced the results of a new survey that reveals service-centric businesses have not progressed beyond the fundamentals of customer service at a time when consumer expectations are reaching new heights. The report finds 74 percent of business decision makers admit their customer service initiatives are primarily focused on ‘getting the basics right’ even as consumers demand more advanced personalized experiences.

New Social Depth Platform from Livefyre Gives Brands Unlimited Access to User-Generated Content

November 3, 2015 No Comments

The Livefyre Engagement Cloud enables brands and digital publishers to collect user-generated content (UGC) from across the web and publish the content quickly to develop authentic customer experiences. The new platform includes a “Social Library” tool, which empowers brands and publishers to collect, tag and store current and historical social content — such as tweets, Facebook posts and Instagram posts — for future use.

Is it Easy to Apply for a Personal Loan Online?

November 3, 2015 No Comments

Personal loans are a popular way of financing larger purchases such as a new car, kitchen or even an exotic holiday. Anyone can apply for a personal loan, but if you are hoping to borrow a larger sum of money or want the benefit of smaller repayments, the loan will need to be secured on property. So assuming you are keen to start spending, is it possible to apply for personal loans online?

Why the Right Financial Software Can Save You Money

November 3, 2015 No Comments

There are a lot of good reasons to invest in a good financial software package such as AccuReports today. While manual records and Excel spreadsheets may have worked well for you in the past, there are several ways in which only financial software can actually save you money.

Infographic: 7 Monsters that Spook Your Enterprise Applications

October 29, 2015 No Comments

Why is it that 75% of the business and IT executives anticipate their software projects will fail? Why is failure rate often a planned expense that is written off long before development ever begins? Below is a fun infographic to not only understand the major friction points in delivering successful enterprise applications, but also learn how to tackle these monsters and speed custom app creation. Do tell us about the monsters that scare you the most and any other ghouls we may have missed.

The technology of business: how technology is changing how we operate a business

October 27, 2015 No Comments

Technology is changing the way businesses function. New technologies are helping a hoard of businesses streamline their efficiency and run much smoother. A vast amount of tools have appeared on the market in the last few years that are helping customers in all areas, from human resources to marketing and sales. Not only have these sped up the process in ways that would have been unimaginable 30 years ago, but they have also given even smaller businesses the potential to think globally. The darker side is that we are now tied to our computers, reliant on digital technology to function on all levels.

How to Give Your Website an SEO Makeover

October 27, 2015 No Comments

Do you want a website that ranks well in search engines for your chosen keywords? If so, you need to carry out some SEO (search engine optimization) practices. To the unknowing, SEO is both a mammoth and complex task. But, the good news is that it’s easier than you think to give your site an SEO makeover! By following these SEO tips and tricks, you’ll soon see the fruits of your labor. Are you ready to get started? If so, this article will outline is what you need to know.

The Internet of Things Is Killing Your Storage: Best Practices for the Brave New World

October 23, 2015 No Comments

IDC points to several factors that are enabling the rise of the Internet of Things (IoT), including a global culture that has embraced and now expects greater connectivity; ongoing interest in and development of smart cars, homes and cities; and advances in connectivity infrastructure. Consequently, the analyst firm anticipates that IoT technology and services spending will generate global revenues of $8.9 trillion by 2020.

EMV Hits The US – Now What?

October 19, 2015 No Comments

Fewer than half of all payment cards and PoS terminals in the US are currently EMV-ready. Moreover, US merchants and card issuers have been slow to migrate to the new technology. In the wake of EMV’s worldwide implementation, a wave of technologies – including near-field communication (NFC), tokenization and cloud-based wallets – is having an accelerating impact on the industry.

Prepare your e-commerce site for the Christmas shopping rush

October 13, 2015 No Comments

The Christmas shopping rush is soon upon us and the only thing we can be certain of, is that online shopping of gifts will continue to increase. But also that many e-customers will be disappointed with their online shopping experiences. “Response time is money”, claims Sven Hammar, CEO of Apica, a company offering solutions for testing, monitoring, and optimizing the performance of cloud and mobile applications like e-commerce platforms.

How to deliver hybrid apps in two weeks

October 12, 2015 No Comments

Attend this on-demand webcast and learn how you can accelerate application delivery to provide new capabilities and new features on demand via continuous delivery for hybrid cloud applications.

How Developers Can Understand the Relationship Between Users and Hits Per Second

October 8, 2015 No Comments

Load testing is important for the overall functionality and speed of a website. Throughput, or the difference between Concurrent Users and Hits and Requests per Second, plays a big role in website functionality and performance goals. However, it’s often unclear what numbers teams should be shooting for in terms of performance goals, as the relationship between Concurrent Users and Requests per Second is not always understood. This post examines how to look at the relationship between these two values to strive for optimal website performance.

How to Tear Down Corporate Silos

October 5, 2015 No Comments

It has been reported throughout many different businesses how silos, no matter the size, can be detrimental to an organization’s ability to succeed in a rapidly changing world. Having silos in place can cause a barrier between the individual employee and senior level management. Often times, senior leadership can be completely isolated from lower management levels.

Bring Your Own In-Flight Entertainment

September 28, 2015 No Comments

One of the earliest in-flight entertainment (IFE) systems was believed to have been inside the airship Hindenburg, which offered passengers a piano, lounge and bar as entertainment. The definition of in-flight entertainment has changed over the decades. From pianos to personal audio players and seat-fitted screens, we’ve come a long way.

Critical Choices: Tips on Choosing the Best Management Institutes for IT Courses among Others

September 25, 2015 No Comments

The business industry in all its various facets is very competitive. New developments in technology, manufacturing, communication and law have made significant changes in the way we do business locally, nationally and globally.

IT Briefcase Exclusive Interview: Technology Recruiting with Bram Daly

September 22, 2015 No Comments

with Bram Daly, Alexander Mann SolutionsIn the below interview, Bram Daly, Information Technology Client Services Manager for Alexander Mann Solutions, shares insights on the recruiting process in the technology sector. He offers advice for companies looking to attract and retain top talent. Read More >>>

Five Customer Retention Tactics for Small Businesses

September 21, 2015 No Comments

By now you’ve likely read or heard about how much it costs your business to find a customer. In addition, you’re probably well aware that it’s far less expensive to keep your current customers than it is to find new ones. Ultimately, this is why customer retention is so vitally important for small businesses; you need them to keep your business growing.

The Importance of Developing and Maintaining a Secure Business Website

September 17, 2015 No Comments

It is one thing to create a fully-functional, attractively designed and easy-to-use website for your business. However, if you’ve done this, it’s important to note that the work does not stop there. Maintaining your website and ensuring that it is secure should be a top priority, more so if you run an online store where customers can enter their personal information and banking details. Even if your website is simple or ‘static’, it’s still crucial that it is properly updated and maintained and that the security is kept up to date in order to protect yourself and your visitors from hackers and malicious malware. Read on to learn more about the importance of developing and maintaining a secure business website.

Does Your IT Company Need Insurance?

September 14, 2015 No Comments

There are various types of business insurance plans available for just about every type of business that you can think of, but do IT companies really need insurance and, if so, what type of insurance should they be purchasing?


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