As customer-focused executives, you understand all too well that success today is based on delivering great customer experiences. Increasingly, this means that you need next generation applications to support new processes, products/services and even business models. These applications aid a variety of functions, including serving customers across channels, assisting with sales and marketing operations, supporting customer communities, and enabling e-commerce and other digital services.
The workplace trend of BYOD (Bring Your Own Device) is nothing new. What remains unclear, however, is the burden of ownership, cost and security. When employees bring their own cell phones, laptops or tablets to work, there’s a fair chance they’ve personally purchased those devices—data plans and all. In fact, some employers today require a BYOD policy, with no intention of paying for any of it. As one CIO bluntly put it, “Well, we don’t buy their pants either, but they’re required for the office.”
By Yves de Montcheuil, TalendAmong the most digitalized industries, travel and hospitality is changing fast. Travel agents, airlines, airports, hotel chains – the entire industry is fishing for value in a seemingly-unlimited ocean of data. Read More >>>
by Lisa Grady, Radiant LogicWhen customers, employees, or partners log in—from any device—they expect a seamless experience and secure access to your resources. Organizations are trying to meet a number of benchmarks, not just in terms of security but also productivity and simplicity for your users. Read More >>>
How CIOs can handle the disruption caused by increased innovation in the enterprise. Ten years ago, mobile consisted of email, voice and SMS. Any innovation was very much behind the firewall, in a closed environment. If new developments were needed, resources would have to be allocated and as a result, any CIO would have to be very sure of a return on the investment before innovation projects could go ahead.
Data analytics is not a new concept, but why are today’s businesses still grasping at how to use this information source to create more efficient and effective businesses? A recent survey by Lavastorm Analytics of 495 analytics professionals and C-level executives looked at current analytic usage, trends and future initiatives of businesses when it comes to big data solutions. What we uncovered is that most businesses are not fully harnessing big data analytics benefits, even though more than half of those surveyed are rapidly growing their investment in analytics tools.
Download this white paper and read how IT needs a transformation to a more user-centric, mobile-aware and agile model, and the best-of-breed architecture the cloud affords is key to unlocking this next evolution of enterprise technology.
by Bill Manning, APC by Schneider ElectricAs the amount of business critical data grows, the importance of data availability surges – businesses simply cannot afford to lose precious data due to instances of downtime. Read More >>>
Panaya is proud to announce the launch of Panaya CloudQuality™ Suite, a cloud-based SaaS that provides a suite of services needed to deploy changes in ERP systems. From day-to-day changes to the most complicated upgrades, Panaya CloudQuality™ suite applies big data analytics to predict what will break, how to fix it and what to test for every change made.
with Joe Kinsella, CloudHealthSeveral years ago, I joined a company in the middle of a frantic architectural transition that prioritized speed over cost. During my first few months, I watched our Amazon Web Services bill creep from $100K per month to over $350K. Read More >>>
with Mike Decker, Annese & Associates, Inc.With more than 25 years of IT experience, perhaps I can shed some light on strategies for IT outsourcing, but first let me frame my point of view. With a BS in Telecommunications, I started my career inside a NOC located in the basement of a major bank in Buffalo, NY. Read More >>>
with Robert Berlin, OneLoginWith Windows Server 2003 hitting its end of life next year, the push is on for even faster migration. But the path is a complex one, and careful planning will be your best friend. Having spent a number of years helping customers along this road, here are my top tips for a safe journey. Read More >>>
with Mac McConnell, BonitaSoftDoes everybody need BPM? Are there companies out there that would have no use for the kinds of solutions we provide? Hate to say it, but there might be a few. In the spirit of a Letterman “Late Show Top 10” list, here are 8 types of companies that simply don’t need BPM.Read More >>>
By Omer Eiferman, CellroxIn a world of desktops, tracking data leaks was much easier. If an employee digitally leaked corporate data or insider information, IT could usually pin down when and where it happened. However, with personal smartphones now being used for business, the blame game is not so simple. Read More >>>
By Jim Manias, Advanced Systems Concepts For modern companies, apps and systems (not pigeons) are carrying the data, and it falls on IT to be sure this movement happens quickly and accurately.Timeliness and efficiency in the delivery of relevant data translates into increased revenues and reduced risks for all financial firms. Read More >>>
In this interview, Zaheeruddin Ahmed B, marketing analyst at Site24x7, a ManageEngine cloud service, discusses the need for a way to monitor mobile apps and mobile-optimized websites — from the perspective of the mobile user — and his company’s efforts to do just that with its industry-first mobile monitoring solution.
By Joe Caserta, Caserta ConceptsOne of the biggest decisions any business will need to make this year is where to store the company’s data. Is renting space in the Cloud the answer, or is it best to keep data in-house by investing in the appropriate infrastructure? Read More >>>
by Neal Foster, DELL SoftwareHow can IT give users what they want and protect data assets at the same time? By implementing context-aware security. Context awareness is something most of us practice every day. Read More >>>
This is the eight edition of what had previously been called the Application Delivery Handbook.
Did you hear the one about the teacher who asks a group of students to name something they need but can’t see or feel? The hip-hop loving, smart-gadgets sporting, what’s-apping generation answer in unison, “WiFi.” Increasingly, WiFi is becoming indispensable and, apparently, a candidate for inclusion in Maslow’s hierarchy of basic human needs.
by Russ Loignon, TangoeBusiness moves at the speed of light, and the ability to stay competitive in today’s global workplace dictates that enterprises rely on the technology available today, yet be prepared to adapt quickly for future technologies. Read More >>>
by Rob Vandenberg, LingotekThanks to trends like BYOD and cloud computing, devops now works together as a unified organization, rather than throwing code over an invisible wall. It’s a necessary and timely evolution—especially for today’s sophisticated global IT environments. Read More >>>
by Dale Skeen, VitriaMany organizations across industries leverage “real-time” analytics to monitor and improve operational performance. Essentially this means that they are capturing and collecting data in lots from various systems and analyzing it in batches through periodic on-demand queries. Read More >>>
By Yves de Montcheuil, TalendBig data technologies are definitely California-born. The Internet giants invented Hadoop and most NoSQL databases. Over the years, adoption has spread from “new economy” companies to almost all industries. Read More >>>
By Alex Yost, IBMThe US Energy Information Administration expects global energy use to increase 56 percent between 2010 and 2040 – the equivalent of 4,000 power plants. But not all that energy will be put to good use. Much of it will be lost through inefficient systems and processes.Read More >>>
By Eric Minick and Diana Kelley, IBMOrganizations are under increased pressure to continuously create and deploy innovative products, software, and apps. This added pressure makes it increasingly important to embed security throughout the entire development process. Read More >>>
As digitization and mobility in companies become all pervasive, and IT departments continue to strive to do more with less, the shortage of IT skills to support Mobile Apps development and publishing is an increasingly acute issue.
By Laurence Guihard-Joly, IBMNot so long ago, a system outage equaled a forced recess for employees while a member of the IT team rebooted a server. There were consequences of course including the loss of data, inconvenienced customers, angry managers and more. Read More >>>
Businesses around the world have made significant investments in Microsoft SharePoint for content management. However, these same companies are struggling with making the transition to a more mobile, more collaborative workplace. Download this white paper to learn five ways Box can make SharePoint better.
by Mac McConnell, BonitaSoftOne unintended consequence of employing customer-focused software systems is they view the world through a singular lens, which can quickly become a problem. These systems are generally geared toward providing general information to the users, without necessarily including recommendations for action. Read More >>>